Desierose A.

Desierose Ann Y. is a dedicated professional with a Bachelor of Secondary Education in Social Studies from Jose Rizal University. She is experienced in both the trust and safety sector and customer service industry. From October 2023 to July 2026, she worked with Accenture Inc. as a Trust and Safety New Associate, specializing in Content Moderation. Her role involved reviewing, classifying, and removing content according to client guidelines, resolving content issues, and participating in process improvement initiatives. Prior to this, from January 2019 to October 2023, she served as a Customer Service Representative at Sterling Global Call Center, exceeding sales goals and refining customer retention strategies. Recognized as a Top Performer in both roles, Desierose exhibits excellent communication and strong critical thinking skills, managing customer interactions through various channels effectively. She is fluent in English, Tagalog, and Bisaya, bringing language versatility to her engagements.