Dianna L.
Senior Sales Operations and Compliance Specialist
Open to offersNew to PlatformAbout
Dianna L. is a results-driven professional with 12 years of experience in sales operations, global procurement, import/export processes, and regulatory compliance. She has a strong foundation in B2B operations, evidenced by her work with Furukawa Sangyo Kaisha Philippines, Inc. as a Sales Compliance Officer and a Senior Sales Associate. In her roles, she managed critical aspects of sales operations, including order processing and inventory management, and ensured compliance with various environmental regulations such as PD 1586 and RA 8749. Dianna is experienced in managing ISO 9001:2015 and ISO 14001:2015 audits, enhancing her expertise in quality and environmental management systems. She excels in coordinating with international suppliers and customers, ensuring all business transactions are documented and comply with trade regulations. Her proficiency in tools like Microsoft Office Suite and Google Workspace supports her operational efficiency in this highly regulated industry.
Experience
Sales Compliance Officer
Furukawa Sangyo Kaisha Philippines, Inc. · 2018 — 2026Managed permits and licenses for importing controlled items and verified compliance of import and export documents, including permits, SDS, RoHS, and COA. Coordinated import and export activities following company policies, customs requirements, and trade regulations. Ensured adherence to local and international trade laws, maintained compliance documentation, and supported audits by ensuring comprehensive records.Senior Sales Associate
Furukawa Sangyo Kaisha Philippines, Inc. · 2013 — 2018Oversaw sales operations including order processing and customer requirements, aligned with company policies. Coordinated procurement efforts with suppliers, maintaining effective communication and managing purchase orders. Monitored inventory and stock levels to ensure product availability, while preparing and validating reports on sales, purchasing, and inventory. Worked with various stakeholders to address order and delivery issues, managed transport schedules, and supervised sales team operations, ensuring compliance with SOPs.DCC / Quality Assurance Encoder
Furukawa Electric Autoparts Philippines Company · 2006 — 2013Implemented document control procedures and organized internal and external document records. Created monthly reports related to warranty claims and audit processes for the Quality Department and assisted in managing attendance for the QA/QC department.Quality Control Inspector
Takata Philippines Company · 2004 — 2006Conducted random quality checks on finished products and generated barcodes for tracking purposes. Ensured proper encoding of quality-related documents.
Skills & Expertise
Education
- Bachelor of Science in Commerce, Major in MarketingUniversity of Perpetual Help Rizal
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