EDITHA N.
Senior IT Project Manager
Open to offersNew to PlatformAbout
Editha N. is a seasoned Management Professional with over two decades of expertise across the Information Technology, Financial, and Banking sectors in Singapore and the Healthcare industry in Canada. With a solid foundation in Operations Management, Quality Assurance, and Process Re-engineering, Editha has skillfully navigated roles as a Business Development Manager, Project Manager, and Quality Manager. She has effectively managed significant teams, including overseeing 120 personnel in a Business Process Outsourcing company in the Philippines, and leading a team of 10 IT professionals in Singapore. Her project management acumen is underscored by her achievements at OCBC Bank, where she received the CEO Award for a remittance project generating annual revenues of SGD 300,000. Her roles have consistently involved managing multi-channel projects, such as those involving User Acceptance Testing, with her strategic oversight ensuring seamless integration and process improvements. Editha holds a Six Sigma Green Belt certification and has a Bachelor's degree in Computer Science from the Technological University of the Philippines.
Why hire me
I am a management professional with over 2 decades of extensive hands-on experience in multiple roles of corporate companies across Asia and Canada. My process improvement, quality assurance, project and risk management experience in banking, insurance, healthcare and manufacturing companies help me developed revenue-generating projects, increased productivity and accuracy of staff thereby saves operational cost of the companies I used to work with. The citations and organizational awards I have received is a testimonial of my hardwork, dedication and commitment in doing quality work at all times.
Experience
Manager, Quality and Risk Management
NorWest Community Health Centres · 2024 — 2026Leads the planning for Quality Improvement and Risk Management organization-wide. Collaborates with Directors and Managers to ensure high-quality service delivery and supports the monitoring of annual program plans. Develops and implements quality improvement initiatives, research activities, and evaluations while providing oversight for staffing and program functionality.Operational Excellence Lead
Resolute FP Canada Inc. (Ontario Sawmills) · 2024 — 2024Collaborates with the Operational Excellence Manager to enhance performance through projects aimed at improving operational reliability and efficiency. Participates in the digital transformation of facilities and contributes to the development of the Resolute Performance System. Drives best practices for asset management and performance, supporting the implementation of the management system across facilities.Test Program Manager
Nityo Infotech Services Pte Ltd / United Overseas Bank · 2022 — 2024Accountable for overseeing testing services for applications within Customer Management, Credit Origination, and Compliance domains. Manages day-to-day testing delivery conducted by vendors and ensures adherence to testing methods and standards. Coordinates project proposals and assesses vendor capabilities.UAT Test Preparation and Execution Manager
Oversea-Chinese Banking Corporation Limited (OCBC) · 2021 — 2022Implements new testing automation standards and develops quality assurance processes. Responsible for creating and executing test plans and managing project changes to ensure project outputs are met. Coordinates the test timeline, communicates issues to relevant departments, and participates in production validation activities.User Project Manager / Test Manager / Remittance Manager
Oversea-Chinese Banking Corporation Limited (OCBC) · 2010 — 2021Creates and adjusts project work plans to handle evolving requirements. Oversees project aspects and ensures budget compliance amid changes. Coordinates user testing across departments, tracks project progress, and conducts payment processing, including handling suspicious activity alerts.Project Manager cum Business Development Manager
Firium Singapore Pte Ltd. · 2008 — 2010Creates and adjusts project work plans as necessary for resource allocation. Manages daily operations of projects and reviews deliverables prior to client submission. Conducts market research and creates functional documentation guiding the SDLC phases.Quality Assurance Manager
SPI Technologies, Inc. · 2000 — 2008Leads a team to establish operational direction and develop quality assurance initiatives. Plans and manages the quality assurance processes while applying statistical techniques for measurable quality improvements. Establishes partnerships with cross-functional teams to align on quality objectives.Quality Assurance Supervisor
SPI Technologies Inc. · 1998 — 1999Supervises shift personnel and coordinates quality assurance activities. Conducts orientation for new hires on department rules and company policies while documenting processes to comply with quality systems.Quality Assurance Staff
SPI Technologies Inc. · 1995 — 1998Executes quality-related tasks and ensures adherence to defined processes. Inspects product outputs and reviews project specifications to ensure alignment with client requirements. Investigates complaints for process efficiency.Customer Relations/New Accounts Clerk (On-the-Job-Training)
Security Bank and Trust Company · 1994 — 1994Conducts interviews with prospective account holders and explains available banking services. Manages the opening and closing of accounts while assisting customers with inquiries.
Skills & Expertise
Education
- Bachelor of Science in Computer ScienceTechnological University of the Philippines
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