Post a Job Free
36 viewsTalent
Eduardo N. — Senior Administrative Professional from Argentina

Eduardo N.

Senior Administrative Professional

Argentina 6+ years
Open to offersNew to Platform
Languages
EnglishSpanish
Video Introduction
No video introduction yet
The candidate has not added a video.
Contact information and social networks are private. Connect to unlock.
Hidden

About

Eduardo N., an experienced Administrative Professional and Virtual Assistant based in Rafaela, Santa Fe, has devoted over 30 years to honing his expertise in operational coordination and administrative support. Notable for his proficiency in remote environments, Eduardo excels in optimizing processes, managing CRM platforms, and resolving operational issues. Fluent in both office automation and business software, he aims for continuous improvement in service quality and SLA performance. Currently, Eduardo is advancing his skills by pursuing a degree in Project Management at BYU-Pathway Worldwide. His career includes a role as a University Mentor at Springboard, where he manages a cohort of 86 students, and experience as an Administrative & Logistics Assistant at Rapiflet Carolina S.A., where he enhanced process efficiency. He also achieved significant results as a Regional Administrative & Logistics Manager for Urbano Express Argentina S.A., overseeing operations across multiple branches and enhancing key account service delivery. Eduardo's technical arsenal includes Microsoft Office 365, Google Workspace, and Power BI.

Experience

  • University Mentor

    SPRINGBOARD — BYU-Pathway Worldwide · 2026 — Present
    Coordinated daily activities and personalized support for a cohort of 86 students, delivering academic guidance and virtual assistance. Managed accurate data entry, updates, and troubleshooting of enrollment and withdrawal records in the university platform. Communicated effectively via email, phone, and video conferencing tools (Zoom, Meet, Teams) with supervisors and peer mentors.

  • Administrative & Logistics Assistant

    RAPIFLET CAROLINA S.A. · 2025 — 2026
    Restructured and implemented Excel tracking spreadsheets to enhance efficiency in monitoring driver collections. Provided direct customer service management at the central warehouse and coordinated all incoming and outgoing postal and parcel shipments.

  • Regional Administrative & Logistics Manager

    URBANO EXPRESS ARGENTINA S.A. · 2013 — 2025
    Oversaw operational, administrative, and postal functions across five branches, namely Rafaela, Santa Fe City, San Francisco, Villa María, and Córdoba City. Managed key accounts with personalized service and retention strategies for clients, including Banco Credicoop, Banco Hipotecario, and Automotive Registries. Enhanced SLA and KPI metrics by supervising Customer Support teams, call centers, and courier services, leading to improved response times and troubleshooting through CRM. Coordinated legal proceedings, prepared regional progress reports, and mediated conflict resolution in workplace scenarios.

  • Administrative Supervisor

    PREVIOUS ADMINISTRATIVE ROLES · 2002 — 2013
    Handled customer service and call management while providing general operational support in roles at Terraf Hnos. (2013), Polar Distribuciones S.A. (2009–2012), and Mahle S.A. (2002–2008).

Skills & Expertise

Power BIOffice and AdminTraining and EducationCustomer SupportPrototypingCall HandlingCRMProject CoordinationCopywritingWritingData AnalysisCall CenterExcelPhone SupportEmail SupportVirtual AssistantData Entry SpecialistCalendar ManagementGrammarlyProject ManagementGoogle Sheets

Education

  • Project Management Studies
    BYU-Pathway Worldwide · 2025 — Present
  • Technical Degree in Journalism
    Centro de Formación Profesional N° 5 · 2002 — Present
  • High School Diploma
    Colegio Nacional N° 1

Interested in this professional?

Sign in as an employer to save this profile or invite Eduardo N. to a job.

Sign in as an employer