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Elena M. — Senior Logistics Specialist from Philippines

Elena M.

Senior Logistics Specialist

Philippines 2-3 years
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About

Elena I., based in Gapan City, Central Luzon, Philippines, is a seasoned Logistics Specialist with an expansive 13-year track record in international operations. As a Logistics Virtual Assistant at CSI Trucking Services since 2025, she demonstrates her expertise in managing the Transportation Management System (TMS), handling end-to-end workflows for linehaul operations. Her role encompasses critical tasks such as order verification, driver and vehicle assignment, and schedule monitoring to uphold supply chain efficiency. Elena is adept at using software tools like the Agency Service Portal, MS Excel, and Google Sheets to optimize dispatch operations. Her professional journey also includes nearly 13 years of managing overseas operations with robust financial management skills honed through her small business in digital payment services.

Experience

  • Logistics Virtual Assistant / Fleet & Dispatch Support Specialist

    CSI Trucking Services · 2025 — Present
    Manage daily workflows for linehaul booking, vehicle assignment, and dispatch operations using the Agency Service Portal (TMS). Conduct audits on trip metadata, including route details and vehicle capacity, to ensure compliance with operational standards. Oversee order fulfillment processes from acceptance to delivery while ensuring adherence to SLA requirements. Keep precise dispatch records in MS Excel and Google Sheets for tracking driver assignments and operational metrics.
  • Overseas Operations Specialist

    International Operations (OFW) · 2010 — 2023
    Facilitate operational communications and execute tasks in high-pressure international environments for almost 13 years. Display strong adaptability and effective problem-solving skills while working with various cultural groups.
  • Business Owner & Operator

    GCash & Bills Payment Services
    Oversee daily financial operations for the business, including managing digital transactions and processing bill payments with complete accuracy. Ensure daily bookkeeping is maintained, cash flow is monitored, and customer support is provided effectively.

Skills & Expertise

Education

  • Bachelor of Secondary Education (BSED)
    Roxas College/Roxas Oriental Mindoro

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