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Erica M. — Junior Administrative Assistant from Philippines

Erica M.

Junior Administrative Assistant

Philippines 2-3 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Erica M. is a dedicated Admin Assistant with over two years of experience in administrative support, including email management, scheduling, and data entry. She is proficient in social media marketing (SMM), with hands-on experience in managing social media campaigns and customer interactions for online businesses. In her recent role as a Marketing Partner in the real estate industry, she successfully increased social media engagement by 20% over six months by managing accounts to promote condo sales. As a Social Media Management Online Business Owner in clothing and footwear, Erica effectively promoted products, created content, and fostered customer loyalty. Her administrative acumen was honed further during her time at CVM Tikling, where she provided extensive support through email management and document organization. Erica holds a Bachelor’s degree in Information Technology from Trent Information First, and she is adept in tools such as Google Sheets, Microsoft Office, and Microsoft Excel.

Experience

  • Marketing Partner

    Real Estate (Condos) · 2025 — 2026
    Oversaw social media accounts to enhance condominiums' visibility and engagement. Addressed customer inquiries through social platforms and email, delivering comprehensive property details. Formulated targeted social media campaigns aimed at generating leads for potential buyers.
  • Online Business Owner

    Social Media Management (Clothing & Footwear) · 2021 — 2024
    Administered product promotion on social media channels, enhancing brand presence and customer interaction. Developed content, organized post schedules, and evaluated performance metrics to boost engagement and sales. Offered support through social media, cultivating customer loyalty and managing inquiries.
  • Data Entry Clerk

    CVM TIKLING · 2019 — 2023
    Delivered administrative support with responsibilities including email oversight, document organization, and scheduling. Handled social media content management, addressing customer queries and processing orders for an online business. Created and scheduled posts on social platforms like Facebook and Instagram to enhance brand visibility and engagement.

Skills & Expertise

Education

  • Bachelor of Information Technology
    Trent Information First · — — 2019

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