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Erwin M. — Senior Logistics Operations Coordinator from Philippines

Erwin M.

Senior Logistics Operations Coordinator

Philippines 6+ years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Erwin C. is a seasoned Logistics, Dispatch & Transportation Operations Coordinator based in Bulacan, Philippines, with nearly a decade of experience in logistics and transportation operations. He has a proven track record of enhancing last-mile delivery services through effective dispatch coordination, route planning, and shipment tracking. Erwin's roles, including positions at Flash Express Philippines and Ninja Van Philippines, have honed his skills in managing daily transportation operations, coordinating drivers, optimizing delivery routes, and resolving service issues. In his most recent role as Last Mile Delivery Dispatcher for a US client, he adeptly managed real-time dispatch monitoring and customer service inquiries. He has effectively collaborated with cross-functional teams to improve operational workflows and consistently exceeded key performance indicators throughout his career. His educational background includes a Bachelor of Science in Entrepreneurship from the Polytechnic University of the Philippines.

Experience

  • Last Mile Delivery Dispatcher

    US Client · 2026 — 2026
    Dispatched delivery units, assigning daily routes to ensure on-time delivery. Monitored loading activities and schedules for operational efficiency. Coordinated with drivers about adjustments and managed customer inquiries including cancellations and requests.
  • Hub Planning Officer

    Flash Express Philippines Inc. · 2023 — 2026
    Developed operational plans to enhance logistics performance. Analyzed data and trends for resource planning and collaborated with dispatch teams for route optimization. Managed inventory tracking and recommended improvements for workflows.
  • Last Mile Station Head

    Ninja Van Philippines Inc. · 2021 — 2023
    Oversaw daily last-mile operations for timely order fulfillment. Managed driver performance and coordinated dispatch activities. Enhanced operational processes, trained team members, and addressed customer service issues.
  • Customer Associate

    LBC Express Inc. · 2015 — 2019
    Processed shipments and prepared documentation accurately. Assisted customers with inquiries and maintained inventory accuracy. Coordinated logistics operations and supported dispatch activities while ensuring satisfactory service quality.

Skills & Expertise

Education

  • Bachelor of Science in Entrepreneurship
    Polytechnic University of the Philippines · 2012 — 2015