Ezequiel C.
Senior IT Systems Specialist
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About
Pedro E. is an accomplished IT professional from La Paz, Bolivia, with over 10 years of experience in the telemedicine, specialized technical support, and telecommunications sectors. He has a significant record of accomplishments in systems optimization, particularly in technology infrastructure management and the implementation of EMR/EHR systems. As a Senior eHealth Systems Operator & Virtual Assistant for the National Telehealth Program with the Bolivian Ministry of Health, he managed a network of over 340 remote sites and engineered the deployment of more than 150 high-traffic video conference rooms using state-of-the-art technologies like Polycom and Zoom. Pedro's expertise extends to Fortigate firewall administration, virtualization with Proxmox and VMware, and detailed data analysis using Looker Studio and Power BI. Additionally, he developed a private cloud solution to enhance data accessibility and security nationwide. Pedro holds a Higher Technician degree in Electronics and Telecommunications from Universidad Mayor de San Andrés and excels in creating interactive e-learning platforms using Moodle and CMS design with Joomla and Drupal. His technical leadership is fueled by advanced training in modern IT infrastructures and telemedicine systems.
Experience
Senior eHealth Systems Operator & Virtual Assistant
National Telehealth Program — Ministry of Health · 2015 — 2026Designed and implemented EMR/EHR technology systems for national telemedicine services. Provided specialized remote technical support, managing over 340 units of equipment and clinics while ensuring high service availability. Administered Fortigate firewalls and virtualization platforms, including Proxmox and VMware. Managed content on LMS platforms such as Moodle and eXeLearning, as well as CMS like Joomla and Drupal, for the ongoing training of medical staff and public outreach. Monitored systems using Pandora FMS, configuring and deploying over 340 remote agents, and creating interactive real-time site maps along with inventory and automated alert management. Deployed over 150 complex video conference rooms from various brands, integrating them into existing infrastructure through APIs and HTML. Developed a private cloud solution using Synology NAS for secure and scalable access to consolidated corporate information. Executed data extraction, cleaning, and transformation using Microsoft Office, Synology Office, and Google Workspace to create dashboards and strategic KPIs, applying statistical analysis to support epidemiological decision making and health trend detection.Maintenance Technician
KETAL S.A. · 2015 — 2015Enhanced performance of industrial systems in a supermarket-owned food production facility, focusing on bread, pastry, and cured meat production. Conducted preventive and corrective maintenance on 15 industrial ovens, 3 cold rooms, and over 30 dough preparation machines. Programmed and reviewed PLCs for production lines and food distribution, ensuring synchronization of critical processes and minimizing downtime.Technical Support Specialist
Hansa Ltda. · 2014 — 2014Implemented Samsung video surveillance systems at key locations, ensuring centralized storage. Managed the operations and maintenance of the Data Center at Campo Ferial Chuquiago Marka, supporting service continuity during events with high attendance. Configured PLC and SCADA systems for vehicle traffic control, optimizing flow at critical intersections. Installed and integrated Polycom video conferencing equipment across multiple rooms at AIDISA, ASOBAN, and the Ministry of Hydrocarbons. Deployed IP telephony and DENWA servers at the Maternal and Child Hospital and INLASA, enhancing the reliability and scalability of internal communication systems.
Skills & Expertise
Education
- Higher Technician in Electronics and TelecommunicationsUniversidad Mayor de San Andrés (UMSA) · 2009 — 2014
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