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Faqih A. — Mid-Level Client Support and Operations Coordinator from Indonesia

Faqih A.

Mid-Level Client Support and Operations Coordinator

Indonesia 2-3 years
Open to offersNew to Platform
Languages
EnglishIndonesianArabic
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About

Faqih A. is a seasoned professional in Client Support and Business Operations with substantial experience in client relations and administrative coordination across various sectors. Currently serving as a Financial Consultant and Client Relations Support for Allianz Indonesia, Faqih has adeptly managed communication with over ten active clients, contributing to an impressive $15,000 USD in Annualized Premium through targeted consultative selling and relationship management strategies. His role also includes mentoring, which yielded an additional $3,000 USD ALP. Previously, at PT Ghifary Anugerah Ilahi, he excelled in management team and sales support roles, coordinating outreach for over 50 leads. Faqih's capacity to build long-lasting client relationships through financial guidance is matched by his operational acumen, demonstrated through his work in event coordination for MZO Production, where he ensured seamless execution for multiple corporate events. He is credited with extensive skills in B2B & B2C Communication and consistently leverage Digital Tools & CRM such as Google Workspace and Microsoft Excel to maintain efficient workflow. A Bachelor of Finance student at BINUS University, Faqih is committed to fostering excellence in communication and leadership, recognized by multiple awards, including the Golden Quill Award for Communication Excellence.

Experience

  • Management Team & Sales Support

    PT Ghifary Anugerah Ilahi · 2023 — 2026
    Generated client acquisition value of over $10,200 USD within a period of 8 months by educating prospective clients about financial products. Maintained communication and support with more than 8 active clients.
  • Financial Consultant & Client Relations Support

    Allianz Indonesia · 2025 — Present
    Conducted client acquisition directly, achieving approximately $15,000 USD in Annualized Premium through consultative selling. Established and maintained long-term relationships with clients and business owners, providing financial guidance and support.
  • Sales Associate

    Financial Education Platform (Independent Partner) · 2024 — 2025
    Engaged in relationship-based selling and customer education, directly communicating with clients to disseminate information regarding financial products.
  • Freelance Event Operations Coordinator

    MZO Production · 2024 — Present
    Coordinated operations for over 10 weddings and corporate events, managing the execution process from preparation through completion. Acted as a point of contact among vendors, clients, crews, and schedules in dynamic event environments, providing customer-facing support during live events.