Fatema A.
Senior Technical Business Analyst
Open to offersNew to PlatformAbout
Fatema A. is a seasoned Technical Business Analyst based in Dubai, UAE, with over five years of experience in both software engineering and business analysis. At Maids.cc, she excelled as a Technical Business Analyst, managing requirements analysis, integration testing, and release management for ERP payroll modules in a 2,000-employee organization. Her leadership extended to the Salary Security Project, where she designed data segregation solutions and acted as Product Owner. Previously, she was a Software Engineer at the same company, pioneering business applications development on Zoho Creator and integrating cutting-edge AI technologies like ChatGPT for internal support. Fatema also has a robust track record as a Front-End Developer and Team Lead with DNA GmbH, where she led a team in developing a hospital ERP system powered by Angular. Her expertise is well-supported by a B.Sc. in Information Technology from Damascus, Syria. Fatema's adept use of tools like Jira, Confluence, and strong skills in Integration Testing and Requirements Specification underscore her ability to deliver across the full software development lifecycle.
Experience
Technical Business Analyst
Maids.cc · 2024 — PresentConducted requirements analysis, integration testing, and managed release processes for ERP payroll module sprints intended for a large organization with 2,000 employees. Performed a security gap analysis for the Salary Security Project and designed data segregation for payroll regarding Housemaids and office staff, acting as Product Owner for the OSP system. Facilitated communication between business stakeholders and engineering teams by managing the OSP product backlog, crafting user stories, and leading sprint planning. Developed functional specification documents and user manuals on Confluence, employing Balsamiq wireframes to clarify requirements for developers. Carried out comprehensive integration testing for payroll components to ensure data flow and system integrity prior to each production release.Software Engineer
Maids.cc · 2022 — 2024Created various business applications on Zoho Creator, focusing on schema design, form creation, and data analysis pipelines for automated reporting and process tracking. Enhanced the recruitment workflow in Zoho Recruit by implementing custom Deluge functions to automate candidate progress, interview assignments, and IQ score-based rejections. Developed a support chatbot powered by ChatGPT using Botpress, which was integrated with Microsoft Teams to improve employee issue resolution and decrease response times. Managed customer-facing bots on the LivePerson platform, overseeing enterprise accounts across additional platforms such as Ziwo, Zoho, and Jira.Front-End Developer → Team Lead
DNA GmbH · 2021 — 2022Advanced from a Front-End Developer role to Team Lead, guiding a team of three developers in the creation of a hospital ERP system utilizing Angular, TypeScript, Angular Material, and Bootstrap. Delivered essential modules like Patient Management, Appointment Scheduling, Billing, and Reporting, ensuring a uniform UI/UX by leveraging the Angular Material design system. Integrated various backend APIs based on Swagger documentation, ensuring robust data flows through the use of RxJS observables and TypeScript typing for enhanced reliability. Oversaw the npm dependency lifecycle, enforced coding standards, and utilized Azure DevOps for sprint planning, code reviews, and coordination of the CI/CD pipeline with the team.Web Developer
Yes Soft · 2020 — 2021Crafted engaging UI/UX for both mobile and web applications using Figma and Adobe XD. Completed two full WordPress website projects with an emphasis on enhancing user experience and optimizing performance.
Skills & Expertise
Education
- Bachelor of Science in Information TechnologyHigher Institute for Applied Sciences and Technology · — — 2021