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Fazile R. — Senior Remote Administrative Professional from United States

Fazile R.

Senior Remote Administrative Professional

United States 2-3 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Fazile R. is a results-oriented Administrative Professional with over 20 years of experience, specializing in remote work and clerical operations. Currently serving as a Virtual Assistant Inside Sales Agent at EXP Realty in Washington, she excels in handling 60–80 outbound calls daily, ensuring precise Data Entry for listing management. Her expertise in emailing up to 25 tailored follow-ups per day highlights her proficiency in maintaining high-volume client engagement. In her previous role as Online ESL Head Teacher at Access E-Talk Plus Inc. in Cebu City, she not only taught English but also supervised a team of teachers, performing comprehensive administrative support and productivity monitoring. Throughout her career, Fazile has honed her skills in high-level Computer Proficiency, utilizing tools like Boldtrail CRM, Google Workspace, and Asana to maintain organizational efficiency.

Experience

  • Virtual Assistant Inside Sales Agent

    EXP REALTY · 2025 — Present
    Managed call logs for 60–80 outbound calls daily, ensuring accurate Data Entry for expired listings and FSBOs. Sent 20–25 personalized follow-up emails daily to engage warm leads. Focused on meticulous lead scoring and Data Entry within the Boldtrail CRM, qualifying prospects based on budget and timeline. Updated CRM tags, cleaned outdated contacts, and organized hot lead folders while maintaining high Computer Proficiency. Coordinated scheduling for 4–6 listing appointments daily, confirming via Emailing and digital calendar tools.

  • Online ESL

    ACCESS E-TALK PLUS INC. · 2023 — 2025
    Instructed English to a diverse range of learners, enhancing their communication and comprehension skills. Tailored lessons to accommodate students’ individual needs and learning styles.

  • Online ESL Head Teacher

    ACCESS E-TALK PLUS INC. · 2018 — 2023
    Supervised a team of ESL teachers while managing complex Administrative Support and monitoring productivity. Conducted Performance Evaluation and recorded teaching metrics to implement strategic quality improvements. Addressed student and teacher concerns using professional Emailing and conflict resolution strategies. Collaborated on policy formulation and Clerical Operations to enhance remote teaching standards.

  • Office Staff

    SOED HABERDASHERY · 2011 — 2012
    Executed high-volume Clerical Operations, including document filing, Data Entry, and general office correspondence. Maintained Inventory Management records and oversaw supply procurement to support continuous business operations. Organized scheduling and travel arrangements through Typing and computer-based Administrative Support.

  • Technical Support Rep

    SYKES ASIA INC. · 2010 — 2010
    Provided technical support for Internet Connectivity issues while upholding high standards of Computer Proficiency. Delivered remote troubleshooting guidance and performed Data Entry of customer interaction logs.

Skills & Expertise

Appointment Setter (Real Estate)Call HandlingCRMProject ManagementOffice and AdminCustomer ServiceCRM ManagementEmail SupportLead Generation Cold CallingTechnical Support SpecialistAppointment SetterCalendar ManagementData Entry SpecialistVirtual AssistantEnglish TeacherGoogle Sheets

Education

  • Computer Science System Design and Programming in Computer Science
    AMA COMPUTER COLLEGE · 2004 — 2004
  • Associate in Computer Science
    UNIVERSITY OF SAN CARLOS - MAIN · 2002 — 2002
  • High School
    SAINT JOSEPH'S ACADEMY · 2001 — 2001
  • Primary
    SAINT JOSEPH'S ACADEMY · 1997 — 1997