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Fickry B. — Senior Systems Engineer from Indonesia

Fickry B.

Senior Systems Engineer

Indonesia 1-2 years
Open to offersNew to Platform
Languages
EnglishIndo
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About

I am an experienced Virtual Assistant with a strong background in IT systems support and remote troubleshooting. I bring over 10 years of experience helping users, managing tasks, and maintaining organized workflows. I am highly reliable, detail-oriented, and comfortable working with digital tools, administrative tasks, and customer support. I am confident I can help streamline your operations and support your business effectively.

Experience

  • Senior Systems Engineer

    Infineon Technologies · 2022 — Present
    Administered and optimized IT systems and network infrastructure to enhance performance and security. Built and deployed cross-platform mobile applications using OutSystems (Reactive Web, iOS, Android) while ensuring operations ran smoothly. Collaborated with cross-functional teams to improve overall system functionality.

  • Application Support Engineer

    AIA Singapore · 2020 — 2022
    Implemented proactive monitoring and diagnostic procedures to detect and resolve potential application issues early. Enhanced knowledge base articles, documentation, and training materials, promoting increased self-service options for end-users.

  • Systems Engineer

    Local Government of Melawi Regency, Republic of Indonesia · 2013 — 2020
    Contributed to the successful operation of government services and improved productivity among government personnel. Developed comprehensive network architecture and security protocols in compliance with government regulations, enhancing network resilience and availability. Engaged in disaster recovery and business continuity planning, creating strategies to safeguard data and ensure rapid system recovery during disruptions.