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Francis A. — Mid-Level Legal Case Manager from United States

Francis A.

Mid-Level Legal Case Manager

United States 6+ years
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About

Francis Alvin C. P. is an experienced professional with a strong background in personal injury law, excelling as a Virtual Assistant and Case Manager. With a Bachelor’s degree in Political Science from Divine Word University, he skillfully managed high-volume case intake and lifecycle management from inception to resolution. His expertise includes Legal Case Management, where he serves as a pivotal liaison, ensuring seamless communication and strict case development through meticulous document collection and strategic legal correspondence. At MOVE Solutions and Parker Law Firm, Francis played a crucial role in subrogation and lien resolution processes, drafting targeted reduction letters to enhance client recovery. Previously, as a Business Development Manager at Sole Networks, he significantly contributed to client acquisition and team leadership, orchestrating team performance to hit critical targets and building robust client relationships. At Legal Soft Solutions, he served in the Bankruptcy Department, efficiently managing pre-filing paralegal tasks, aligning client documentation for successful petitions. Based in Cebu City, Philippines, Francis offers services in English, Tagalog, and Bisaya languages.

Experience

  • Case Manager/Paralegal

    MOVE Solutions - Parker Law Firm · 2023 — 2026
    Managed high-volume personal injury case management and client intake, overseeing the complete file lifecycle from first contact to resolution readiness. Acted as the main communication link among clients, attorneys, insurance adjusters, and lien holders to facilitate effective case development. Championed the firm's onboarding by conducting client consultations and expediting critical 'Initial Packets' retrieval. Led comprehensive document collection, organizing necessary case materials such as crash reports and medical records. Drafted high-stakes legal correspondence, including Letters of Representation and Personal Injury Protection demands, to formally establish the firm's position. Drove lien resolution efforts and collaborated with Claims Specialists to maximize client recoveries.
  • Pre-filing Paralegal

    Legal Soft Solutions · 2019 — 2022
    Specialized in organizing client documents for the Bankruptcy Department, ensuring all details were accurate for the petition phase. Coordinated communications between lawyers and clients, addressing concerns to keep case progress on track.
  • Business Development Manager

    Sole Networks · 2016 — 2019
    Drove growth through client acquisition and team leadership. Prospected potential clients on LinkedIn and other platforms, converting initial connections into successful sales via personalized engagement. Played a critical role in team performance management, ensuring the achievement of targets and KPIs. Involved in talent acquisition by selecting team members through interviews to build a strong workforce.
  • Business Development Manager

    Delonix Corporation · 2010 — 2015
    Focused on establishing lasting client partnerships by enhancing communication through email, chat, or calls, transforming initial contacts into successful sales. Ensured continued client satisfaction through effective after-sales support, reinforcing the company's client relationships.

Skills & Expertise

Education

  • Bachelor’s Degree in Political Science
    Divine Word University · 2007 — 2011