Francis V.

Francis V. is a Certified Healthcare Virtual Assistant with a robust background in healthcare and administrative support, known for exceptional document management and communication skills. He holds a Bachelor's degree in Arts and Sciences with a major in Biology from Cebu Doctors' University. At 360 Urology, he was a pivotal Scheduler and Documentation Specialist, serving as the primary contact via phone and email for the clinic. His role encompassed being a Referral and Medical Records Specialist, where he demonstrated proficiency in eClinicalWorks, handling patient demographics and insurance data with impeccable accuracy. Francis has also contributed as an ICU Medical Analyst at Wipro, where he analyzed medical device complaints using Agile PLM and documented data through the Oracle Database. His proficiency with healthcare systems like Epic and knowledge of HIPAA regulations underpin his ability to maintain operational excellence and support internal healthcare teams effectively.