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Froilan A. — Junior Data Analyst from Philippines

Froilan A.

Junior Data Analyst

Philippines 1-2 years
Open to offersNew to Platform
Languages
English
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About

Froilan A. is a skilled professional with a diverse background in content production and data analysis. As a Content Writer/Content Moderator at TELUS in Taguig City, he contributed to the enhancement of AI systems through SEO-compliant text production and meticulous transcription and quality analysis. Froilan ensured platform regulation adherence by evaluating user-generated content, accurately tagging, and flagging inappropriate material. Transitioning to a Data Analyst role at Innodata, he managed and verified extensive datasets, extracting valuable insights through analysis. He monitored key performance indicators to assess business performance and collaborated across teams to address data quality issues. Previously, Froilan served as a Customer Representative at ResultsCX in Lipa City, delivering professional phone support while maintaining customer satisfaction. His film production experience spans concept creation and video editing, producing content for diverse clients. Froilan holds a Bachelor of Arts in Communication from Batangas State University, recognized consistently as a Dean’s Lister. His expert skills include Research, Content Writing, Video Editing, and data analysis.

Experience

  • Content Writer/Content Moderator

    TELUS · 2024 — 2026
    Produced SEO-compliant text to enhance AI systems and supported transcription and generative content as a labeler and quality analyzer. Generated accurate captions and detailed descriptions for videos, examined user-generated content for compliance with platform regulations, and labeled unsuitable or sensitive content.
  • Data Analyst

    Innodata · 2026 — 2026
    Gathered, cleaned, and verified large datasets from multiple sources to ensure data accuracy and reliability. Analyzed structured and unstructured data to identify trends and patterns, monitored key performance indicators (KPIs), and collaborated with cross-functional teams to address data quality issues while maintaining comprehensive records of data processes.
  • Film Production

    Chimer Visions · 2021 — 2025
    Engaged in concept creation, production management, and visual storytelling, focusing on delivering high-quality content for advertisements and films. Proficient in offline video editing, collaborating with content producers to craft engaging narratives that resonate with audiences.
  • Customer Representative

    ResultsCX · 2023 — 2024
    Provided specialized phone support to resolve inquiries and service issues, utilizing problem-solving and active listening skills to ensure customer satisfaction. Demonstrated strong communication and empathy while managing a high volume of calls and conducted follow-ups to confirm resolution of customer concerns.

Skills & Expertise

Education

  • Bachelor of Arts (B.A) – Communication
    Batangas State University – TNEU · 2019 — 2023
  • Humanities and Social Science
    Mataasnakahoy Senior High School · 2017 — 2019