Genlyn G.

Genlyn C. is a proactive Supervisor with extensive expertise in operations management, focused on efficient administrative and customer support. With significant experience at Teleperformance, she streamlined travel arrangements involving flights, cars, and hotels, addressed escalations to boost customer satisfaction, and ensured compliance through staff education on travel systems. Her analytical skills were honed at Transom, where she analyzed cable bills and troubleshot technical issues. As a Telesurveyor at SCY Outsourced Services, she implemented cold call strategies to engage potential clients. She possesses a solid foundation in Basic Information Technology from Bago City Information Technology Training Center, where she gained hands-on experience with computer systems and graduated with an Academic Achievement Award. Genlyn is proficient in Microsoft Office applications and holds a Lean Six Sigma White Belt Certification.