Georges S.
Senior IT Digital Transformation Strategist
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George S. serves as a visionary Head of IT and Digital Transformation Strategist with over 24 years of leadership experience in IT operations, specializing in the retail and industrial sectors. At Wooden Bakery, he has championed the migration of legacy systems to SAP ERP and HR solutions, revolutionizing supply chain and human capital management with a focus on ERP Solution Implementation and Enterprise System Integration. His tenure at Kababji highlights his prowess in process optimization through strategic design and deployment of POS and ERP systems, ensuring high-availability through robust Hybrid Cloud Architecture. With a profound ability to trim operational expenses, as showcased at Delices, and exceptional multi-site IT governance skills at BUTEC, George has managed data center operations across many international sites, orchestrating solutions that improve productivity and client relations. His solid foundation is built on a Master's Degree in Telecom & Software Engineering from Lebanese University and certifications like PMP and ITIL Advanced. Fluent in English, French, and Arabic, George exemplifies IT leadership and transformation.
Experience
Head of IT
Wooden Bakery · 2025 — PresentLeading the comprehensive migration of legacy systems to SAP ERP and HR solutions, enhancing supply chain and human capital management for regional operations. Redesigning IT architecture to facilitate enterprise-wide SAP integration, ensuring high availability and data integrity for all locations. Establishing target state KPIs and effectiveness metrics to foster process improvement and data-driven decision-making at the executive level.IT Head of Department
Kababji · 2022 — 2025Directed IT strategy and application design for POS and ERP systems, significantly enhancing business process efficiency. Oversaw IaaS and SaaS cloud solutions, migrating essential workloads to hybrid environments while achieving 99.99% uptime. Managed the end-to-end deployment of MS Dynamics ERP and integrated Azure backend/frontend services to modernize the retail operations.IT Head of Department
Delices · 2017 — 2021Implemented media collaboration and unified communication solutions that resulted in a 30% reduction in operational expenses. Led IT strategy, design, and implementation to improve business processes and overall productivity.IT Infrastructure Head of Department
BUTEC · 2009 — 2017Oversaw IT operations across more than 25 international sites, managing data center operations and upgrades to legacy systems. Enhanced customer relationship management through proactive ITIL-based maintenance and continuous improvement initiatives. Guided a team of 20 specialists to address over 10,000 mission-critical incidents annually, maintaining high service quality standards.IT Infrastructure Supervisor
SABIS Educational Services · 2007 — 2009Achieved a 25% reduction in technical support inquiries through intricate infrastructure upgrades and performance tuning. Provided coaching and mentoring to a global team of Administrators and Specialists.
Skills & Expertise
Education
- Master’s Degree in Telecom & Software EngineeringLebanese University · — — 2003