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Gerly S. — Senior Retail Sales Associate from Philippines

Gerly S.

Senior Retail Sales Associate

Philippines No experience yet
Open to offersNew to Platform
Languages
English
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About

Gerly S. B. is a seasoned Sales Associate with a comprehensive career extending over 9 years in retail and over 2 years in the fast-paced food and beverage industry based in Manama, Bahrain. Her experience with companies such as Beauty Blends Cosmetics W.L.L and the Alshaya Group highlights her proficiency in customer service, operational management, and team leadership. Notably, she has served as Store In-Charge in the absence of a manager, showcasing her capability in overseeing daily operations. Gerly excels in visual merchandising, ensuring merchandise standards with brands like Mothercare and Miss Selfridge, and has a proven record of enhancing customer experiences through meticulous service and attention to detail. Her tenure as a Guest Expert at Shake Shack and KFC displays her adept skills in cash handling and fostering a customer-friendly environment. Gerly holds a background in Political Science from the University of Makati and a high school diploma from Taguig National High School, Philippines.

Experience

  • Sales Associate

    Beauty Blends cosmetics W.L.L · 2025 — Present
    Provided exceptional customer service with detailed product knowledge and tailored fragrance recommendations. Managed daily sales transactions, operated the POS system, and ensured accurate cash handling and inventory control. Maintained visual merchandising standards to enhance the in-store experience. Engaged customers to build brand loyalty and meet sales targets while assisting with stock deliveries and ensuring product presentation aligned with company standards. Supported marketing initiatives, product launches, and in-store events.

  • Sales Associate

    Mothercare / Evans / Dorothy Perkins/ Miss Selfridge – Alshaya Group · 2018 — Present
    Focused on maximizing sales while prioritizing customer engagement. Conducted daily and weekly analyses of commercial reports and implemented action plans. Managed store layout, visual merchandising, and stock positioning in accordance with brand guidelines. Ensured high standards of merchandising and housekeeping. Oversaw stock replenishment, product launches, and promotions, while implementing stock loss prevention controls. Acted as Store In-Charge in manager's absence, managing team training and communication back to the brand team.

  • Guest Expert

    Shake Shack Bahrain – Alshaya Group · 2016 — 2018
    Represented hospitality by greeting guests warmly and answering menu-related questions. Handled guest orders accurately while maintaining an organized retail space and suggesting new products. Ensured accurate cash drawer management throughout shifts and assisted in resolving minor customer complaints.

  • Guest Expert

    Kentucky Fried Chicken (KFC) Bahrain and Kuwait Food Company · 2015 — 2015
    Processed customer purchases accurately using the cash register while calculating discounts when necessary. Balanced cash drawer and documented discrepancies while assisting customers in locating specific items and suggesting new products. Addressed minor customer complaints as needed.

Skills & Expertise

Content WriterMarketingCustomer ServiceInventory ManagementStore ManagementSales

Education

  • Political Science
    University of Makati · 2003 — 2005
  • High School Diploma
    Taguig National High School · 1999 — 2003