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Gilian T. — Junior eCommerce Virtual Assistant from Philippines

Gilian T.

Junior eCommerce Virtual Assistant

Philippines Less than 1 year
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Gilian Therese G. is a detail-oriented professional with experience as a Virtual Assistant in the eCommerce sector, specifically with companies like AKA eCommerce. Her responsibilities have included managing product listings on platforms such as Shopify, Amazon, and Lazada, processing orders, tracking shipments, and handling customer inquiries to support high satisfaction levels. She has been actively involved in conducting market research and competitor analysis to refine sales strategies, as well as maintaining inventory records and coordinating supplier relations. Gilian Therese G. is adept with tools such as Microsoft Excel, Google Sheets, and CRM software, and has demonstrated proficiency in administrative support tasks like calendar management, data entry, and email correspondence. Currently enrolled in Business Administration with a major in Financial Management, she has also contributed to event planning and business plan preparation within an academic setting.

Experience

  • Virtual Assistant – eCommerce

    AKA eCommerce · 2025 — 2026
    Oversaw product listings on eCommerce platforms like Shopify, Amazon, and Lazada, guaranteeing accuracy and timely updates. Assisted with order processing, monitored shipments, and addressed customer inquiries to sustain high satisfaction. Conducted market research to pinpoint trending products and competitor pricing, refining sales strategies. Maintained records of inventory and collaborated with suppliers to ensure stock availability. Developed and scheduled social media content and email campaigns to enhance product visibility and engagement. Offered daily administrative assistance, which included calendar management, email correspondence, and data entry. Employed tools such as Microsoft Excel, Google Sheets, and CRM software to effectively organize business operations. Handled customer complaints professionally to foster repeat business and positive feedback.

Skills & Expertise

Education

  • Business Administrative major in Financial Management
    St. Michael’s College

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