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GRETCHEL M. — Mid-Level Restaurant Operations Manager from Philippines

GRETCHEL M.

Mid-Level Restaurant Operations Manager

Philippines 1-2 years
Open to offersNew to Platform
Languages
English
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About

Grethel M. is a seasoned People Development Manager and Restaurant Operations Leader located in Panglao, Bohol, Philippines, with a rich background in the food service and automotive sectors. Her career at Golden Arches Development Corp. (McDonald's Philippines) from December 2014 to July 2022 saw her implement impactful training programs, boosting employee retention by 25% while coordinating development initiatives to enhance leadership readiness. As an Assistant Restaurant Manager, she supervised daily operations, optimized service efficiency by reducing customer wait times by 15%, and increased monthly revenue by 10% through strategic use of sales data. Previously, as a Sales Associate at Honda Motor Plaza, she facilitated a 20% rise in monthly sales. Grethel’s expertise lies in Employee Training, Data Analysis, and Operations Optimization. She holds a Bachelor of Science in Psychology from the University of Bohol and possesses certifications in Restaurant Leadership and People Practices.

Experience

  • Assistant Restaurant Manager

    Golden Arches Development Corp. (McDonald’s Philippines) · 2019 — 2022
    Oversaw daily operations and directed a team of over 30 staff members to enhance service efficiency and reduce customer wait times. Conducted analysis of sales and operational data to inform strategic decisions. Handled scheduling, payroll validation, and inventory management to lower labor costs and minimize stock discrepancies.

  • People Development Manager

    Golden Arches Development Corp. (McDonald’s Philippines) · 2014 — 2022
    Created and executed training programs for more than 50 employees, significantly improving retention and expediting onboarding processes. Assessed employee performance and conducted coaching sessions to enhance team productivity and engagement. Maintained compliance records while coordinating development projects to bolster internal processes and leadership readiness.

  • Sales Associate

    Honda Motor Plaza (Wrenleys’ Motor Plaza) · 2014 — 2014
    Supported customers in selecting products and coordinating financing options, which contributed to an increase in monthly sales. Effectively demonstrated product features to enhance customer satisfaction and improve closing rates. Managed sales documentation alongside showroom presentation to ensure accurate records and a positive customer experience.