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hajer B. — Junior Content Writer from Tunisia

hajer B.

Junior Content Writer

Tunisia 3-6 years
Open to offersNew to Platform
Languages
EnglishFrenchArabic
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Portfolios

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About

Hajer B. is an experienced Freelance Writer and Content Editor based in Sfax, Tunisia, with over three years delivering services in content creation, proofreading, editing, and translation across Arabic, English, and French. She has managed more than 30 client projects, producing blog posts, academic essays, web copy, product descriptions, and social media content, consistently maintaining a 5-star rating. As a TESOL-certified instructor, Hajer designs customized lesson plans and provides English and Arabic tutoring for learners from A1 to C1 levels, including volunteer work for underserved community learners. Adept with APA, MLA, and Chicago style guides, she ensures high editorial standards and accuracy. Hajer also has hands-on retail customer service experience, handling transactions and resolving complaints effectively. Her portfolio spans education, academic writing, digital media, translation, and customer service sectors.

Experience

  • Retail Customer Service Associate

    Matjer El Estikama · 2025 — 2026
    Addressed more than 20 customer inquiries and complaints on a daily basis in a fast-paced retail setting while ensuring high satisfaction. Accurately processed over 50 transactions each shift using POS systems, maintaining error-free cash register operations. Recognized for effectively managing escalated complaints through professional communication. Worked collaboratively with colleagues to keep the sales floor organized and aligned with company standards.

  • Freelance Writer, Proofreader, Editor and Translator

    Self-Employed · 2022 — Present
    Completed over 30 client projects, including blog posts, articles, web copy, product descriptions, social media content, academic essays, and document editing while achieving a 5-star rating. Managed multiple remote projects simultaneously, consistently delivering on time without necessitating revisions. Offered translation services between Arabic and English, as well as Arabic and French for various types of documents. Accurately utilized APA, MLA, and Chicago style guides in all editorial work.

  • Freelance English and Arabic Tutor

    Self-Employed · 2021 — Present
    Created and implemented customized lesson plans for over 10 students, targeting proficiency from A1 to C1 levels. Facilitated structured feedback and performance tracking, leading to improvement in all long-term students. Provided Arabic language instruction to non-native speakers, tailoring approaches to individual learning preferences. Prepared students for international English proficiency exams and supported academic writing endeavors.

Skills & Expertise

English TeacherCustomer SupportCanvaOnline TutorArabic SpeakerMarketing SpecialistCustomer ServiceEditing and ProofreadingData Entry SpecialistBranding and Identity DesignTranslationAd CopywritingContent Writer

Education

  • Bachelor of Arts — English Language and Literature (In Progress)
    Faculty of Letters and Human Sciences, University of Sfax, Tunisia · 2025 — Present
  • Bachelor of Arts — English Language and Literature
    Faculty of Letters, Arts and Humanities, University of Manouba, Tunisia · 2023 — 2025
  • High School Diploma
    Hedi Chaker High School, Sfax, Tunisia · — — 2023