Halim G.

Provided consulting services to various organizations, assisting clients in modernizing cloud infrastructure, enhancing platform reliability, and accelerating software delivery through DevOps and Site Reliability Engineering (SRE) practices. Responsibilities included designing, implementing, and maintaining high-availability cloud platforms on Amazon Web Services (AWS) and Microsoft Azure. Managed large-scale Kubernetes environments with Amazon EKS and Azure Kubernetes Service (AKS) for production workloads. Developed Infrastructure as Code (IaC) solutions with Terraform and Pulumi for automated infrastructure deployments. Built and optimized CI/CD pipelines to increase deployment speed and consistency. Automated infrastructure provisioning and application deployment to decrease operational risks. Created observability platforms using Datadog, Prometheus, and Grafana for performance monitoring of distributed systems. Led initiatives to define SLIs, SLOs, and operational best practices to improve system availability. Conducted infrastructure capacity planning and performance tuning while designing secure networking architectures with Teleport. Implemented and managed Cloudflare services to enhance security and application performance. Collaborated with software engineering teams for cloud-native best practices and containerization of applications, ensuring reliability and scalability for high-traffic production environments. Authored operational documentation and mentored engineering teams on DevOps, Kubernetes operations, and cloud best practices.

Specialized in cloud and DevOps engineering, gaining extensive experience with AWS, GCP, Azure, VMware Cloud on AWS, and IBM Cloud in designing and managing scalable cloud platforms. Led large-scale migrations from legacy data centers to cloud environments, focusing on application modernization and infrastructure transformation. Demonstrated hands-on experience with Kubernetes, Helm, Docker, and microservices in the development of highly available production platforms. Engaged in infrastructure automation, using Terraform and Pulumi to facilitate CI/CD pipelines and DevOps practices. Involved in reliability engineering, managing incidents and monitoring systems using Grafana, Datadog, New Relic, Prometheus, and Nagios.

Installed, implemented, and integrated BSS and VAS platforms at customer locations. Conducted corrective maintenance, which involved troubleshooting, resolution implementation, creating documentation, and reporting incidents for live VAS and BSS services across the MEA region. Responsibilities included managing platforms like Call Completion, Roaming, IVR, and others.

Contributed to pre-sales and delivery processes for mobile solutions, which included Ringback Tones, Instant Messaging, and Call Completion Platform. Responsible for on-site installation of various VAS platforms, executing data migration and integration tasks with mobile network providers. Provided technical support to mobile operators post-implementation.