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Hazelene O. — Senior Retail Store Manager from Philippines

Hazelene O.

Senior Retail Store Manager

Philippines Less than 1 year
Open to offersNew to Platform
Languages
TagalogEnglish
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About

Hazelene O. is a results-driven retail professional with 6 years of experience in the retail industry, specializing in store operations, inventory management, customer service, and team leadership. As a Store Manager at DALI Everyday Grocery, she efficiently managed daily store operations, supervised a team of six employees, and ensured inventory accuracy and effective product displays. She implemented cash-handling and loss prevention procedures while maintaining high standards of customer service. Before being a manager, as an Assistant Store Manager, Hazelene assisted in overseeing store operations, trained new employees on Point-of-Sale (POS) systems, and maintained store efficiency during management absences. Starting her career as a Sales Associate, she excelled in operating POS systems, managing transactions, assisting customers, and supporting inventory checks. Hazelene holds a Bachelor of Science in Entrepreneurship Management from Laguna University. She is open to opportunities in retail, operations, customer service, or administrative roles, with flexibility for on-site, hybrid, or remote work environments.

Experience

  • Store Manager

    DALI Everyday Grocery · 2022 — 2026
    Oversaw daily store operations while ensuring adherence to operational standards. Supervised and guided a team of 6 employees. Ensured inventory accuracy and proper presentation of products. Established cash-handling procedures and implemented loss prevention measures. Addressed and resolved customer concerns effectively.
  • Assistant Store Manager

    DALI Everyday Grocery · 2021 — 2021
    Supported the management of daily store operations. Facilitated training and onboarding of new staff on POS systems and customer service practices. Organized inventory receiving and stock management. Maintained store functionality during the absence of management.
  • Sales Associate

    DALI Everyday Grocery · 2020 — 2020
    Managed transactions through accurate operation of POS systems. Assisted customers with inquiries and facilitated purchases. Ensured merchandise displays were organized. Contributed to inventory checks and participated in restocking efforts.

Skills & Expertise

Education

  • Bachelor of Science in Entrepreneurship Management
    Laguna University · 2015 — 2019