Hideyuki K.
Mid-Level Japanese Language Educator and Content Creator
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Hideyuki K. is a seasoned Japanese Language Expert and negotiation professional, adept in both strategic conflict resolution and linguistic analysis. With a vast experience of 32 years in public administration for the Saitama Prefectural Government, Hideyuki specializes in identifying nuances in communication through "Sassuru," a technique of reading between lines. Now a Freelance Educator and content creator, he manages the "Libreng Nihongo" YouTube channel, bridging linguistic gaps for the Filipino community by breaking down complex Japanese grammar and cultural nuances. His technical acumen is evident from his tenure as a Technical Advisor at Concentrix, where he provided sophisticated support for AR/VR products, and his ability to de-escalate customer inquiries granted him the "Customer Service Champion" accolade. Hideyuki's proficiency spans legal negotiations, high-precision transcription, and digital content creation, underscoring his comprehensive command over Japanese syntax and semantics.
Experience
Japanese Language Educator & Content Creator
Freelance · 2024 — PresentFounded and manage the YouTube channel 'Libreng Nihongo,' producing specialized Japanese language lessons for Tagalog-speaking learners in the Philippines. Focus on instructional design by breaking down complex grammar, honorifics, and cultural nuances into accessible content. Engaged in creative writing as a published author on Amazon Kindle, emphasizing professional negotiation strategies and interpersonal communication. Implemented linguistic analysis to bridge communication gaps and enhance understanding of Japanese cultural subtext.Technical Advisor (Japanese Customer Service)
Concentrix · 2023 — 2024Provided technical support via email for AR/VR products in Japanese. Addressed customer inquiries and complaints with a focus on professionalism and empathy. Offered accurate troubleshooting and product guidance to end users while utilizing negotiation skills to de-escalate high-tension situations, leading to recognition as 'Customer Service Champion.'Customer Service Representative (Japanese Travel Consultant)
Dnata Travel · 2022 — 2023Assisted Japanese-speaking customers with airline reservations and modifications. Delivered comprehensive guidance on flight procedures and travel policies while managing complaints and consultations through courteous, solution-oriented communication.Company Director / CEO
Trust Worthy Homes · 2019 — 2020Oversaw land acquisition and managed construction planning along with legal registration processes. Directed contract drafting, human resources management, and accounting operations, ensuring compliance with regulations across real estate projects.Section Manager
Saitama Prefectural Government · 1985 — 2017Led land development and acquisition projects for public infrastructure while managing tax office operations and health services for government employees. Conducted over 300 recruitment interviews and facilitated training sessions on honorific language and negotiation. Coordinated volunteer development programs and initiatives for personnel. Authored the complete revision of the Land Acquisition Regulation Manual, standardizing procedures for the prefecture. Created official records for assembly sessions through accurate transcription and summarization of debates.
Skills & Expertise
Education
- Coursework completed, no degree due to work transferTokyo Metropolitan University · 1986 — 1988