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Senior Bookkeeper

Philippines 6+ years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Arl N. is a seasoned Bookkeeper/Accounting Staff with 9 years of experience in the BPO industry, proficiently handling the full accounting cycle using QuickBooks Online/Desktop and ERP systems such as Deltek VantagePoint and Acumatica. Based in Jaro, Iloilo, Philippines, Arl excels in providing accounts receivable, accounts payable, reconciliation, and preparing financial statements, while ensuring efficient monthly closing. Previously, Arl served as Operations Manager at SMA PH NewCo Inc, overseeing client operations and mentoring support staff in accounting. As a Team Leader, Arl was responsible for auditing and evaluating team performance, providing vital assistance to bookkeeping staff. His role as Training Specialist at Crawford & Company further honed his skills in developing training modules, ensuring alignment with business goals. Arl’s expertise also extends to performing as a Subject Matter Expert at Sykes Asia Inc., facilitating level-one support for accounting software, and conducting refresher training for staff. His academic foundation is from the University of San Agustin, where he earned his Bachelor's degree.

Experience

  • Operations Manager

    SMA PH NewCo Inc · 2024 — 2026
    Oversaw daily operations for multiple clients and managed the performance of specialists. Collaborated with clients to ensure operations met their expectations and provided leadership to senior accounting support staff.
  • Team Leader

    SMA PH NewCo Inc · 2023 — 2024
    Supervised daily activities of specialists involved in accounting and bookkeeping. Evaluated team member performance through audits and conducted necessary refresher sessions while assisting staff in their tasks.
  • Training Specialist

    Crawford & Company · 2022 — 2023
    Created training modules that covered product knowledge and compliance. Worked with managers and team leaders to ensure training aligned with business objectives and assessed its effectiveness through various evaluation methods.
  • Subject Matter Expert

    Sykes Asia Inc. · 2019 — 2021
    Provided support for level-one queries related to accounting software and facilitated training refreshers for bookkeeping staff while analyzing performance through data analysis.
  • Professional – L&D

    Sutherland Global Services · 2019 — 2019
    Trained and supervised new hires with a focus on improving English proficiency. Developed training materials for employees and maintained a comprehensive database of these resources.
  • Training Facilitator

    Sutherland Global Services · 2018 — 2019
    Conducted training for new employees on QuickBooks Desktop and Online. Collaborated with operations to identify training and business requirements and developed modules addressing the needs of newcomers.
  • IT HelpDesk

    Sutherland Global Services · 2016 — 2018
    Acted as a point of contact for customer queries related to QuickBooks Desktop and Online, resolving both accounting and technical issues, and addressing billing and software inquiries.