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Isabella M. — Mid-Level Executive Assistant from United States

Isabella M.

Mid-Level Executive Assistant

United States 3-6 years
Open to offersNew to Platform
Languages
EnglishSpanish
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About

Isabella M. serves as a seasoned Executive Assistant, drawing upon over three years of experience in supporting senior leadership in dynamic, fully remote settings. Operating from Santo Domingo, Dominican Republic, she excels in Executive Calendar Management and Administrative Operations, playing an integral role in managing complex schedules and prioritizing high-stakes meetings across various stakeholders and time zones. Key functions include the preparation of executive-level documents and reports to aid in strategic decision-making, and maintaining a high degree of discretion with confidential communications. At Team Tech Petro Holding Group, LLC, Isabella coordinates meetings comprehensively, from drafting agendas to ensuring the execution of action items. Previously at Global Empire Logistics, Inc., she enhanced workflow efficiency by managing executive communications and organizing digital records. Isabella is adept in the use of tools and platforms like Google Workspace and demonstrates a strong understanding of financial workflows, including invoice processing within executive support contexts. Beyond corporate domains, she has also upheld meticulous standards in healthcare customer service environments, proving her commitment to professional excellence. Fluent in both Spanish and English, she continues to adapt and thrive in high-pressure environments.

Experience

  • Executive Assistant

    Global Empire Logistics, Inc. · 2022 — 2025
    Managed communications for executives and served as a liaison between leadership and both internal and external stakeholders. Coordinated meetings while ensuring timely follow-ups, which enhanced workflow efficiency and task execution. Maintained organized documentation systems and structured digital records to ensure operational accuracy. Provided support for administrative and operational processes in a dynamic remote environment. Assisted with personal and logistical tasks, including scheduling, coordination, and daily executive support, enabling seamless management of professional and personal priorities.
  • Executive Assistant

    Team Tech Petro Holding Group, LLC · 2024 — Present
    Managed complex executive calendars, prioritizing significant meetings and resolving scheduling conflicts involving multiple stakeholders across different time zones. Prepared executive-level documents, reports, and business materials to assist leadership in decision-making processes. Handled confidential communications and sensitive information with a high level of discretion. Coordinated all aspects of meetings, including agendas, minutes, and follow-ups to ensure the execution of key action items. Supported financial workflows, which included invoice processing and business documentation. Tracked priorities, action items, and deliverables to facilitate executive operations and promote timely execution of key initiatives.
  • Healthcare Customer Service Representative

    TrueShore (Supporting Cano Health – Medicare Advantage) · 2022 — Present
    Managed high-volume inbound calls within a U.S. healthcare context, ensuring professionalism, accuracy, and efficiency. Handled sensitive patient information while adhering to HIPAA compliance standards. Resolved inquiries with empathy, maintaining a strong attention to detail in a fast-paced environment. Communicated clearly and effectively with patients and internal teams.

Skills & Expertise

Education

  • Fashion Design Technician
    Fashion & Marketing Program · 2021 — 2026
  • Bilingual High School Diploma
    Notre Dame School · — — 2020