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James K. — Mid-Level CRM Specialist from Philippines

James K.

Mid-Level CRM Specialist

Philippines 3-6 years
Open to offersNew to Platform
Languages
English
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About

James K. is a seasoned specialist in CRM, Account Management, and Marketing Automation with over five years of experience driving results for digital marketing agencies and service businesses. Proficient in GoHighLevel, he has demonstrated expertise in client onboarding, automation, paid advertising, email marketing, and process optimization. During his tenure at Wise Insurance, James managed the company's GoHighLevel CRM, overseeing pipelines, workflows, automations, and running effective email and SMS campaigns. His efforts in managing over 200 insurance agent sub-accounts contributed to substantial revenue growth. At Blast Off PPC, he managed Google Ads campaigns, generating over 500 qualified leads for home services clients. James also advanced lead management initiatives at Primetime Lending by implementing custom CRM systems. He has a Bachelor of Science in Computer Engineering from Southern Leyte State University and holds certifications in Google Ads Measurement and as a Certified Digital Marketer.

Experience

  • GoHighLevel Specialist

    Wise Insurance · 2023 — 2026
    Oversaw the GoHighLevel CRM, focusing on managing pipelines, workflows, automations, calendars, forms, and email and SMS campaigns. Assisted with client onboarding, provided technical implementation support, and delivered user training while addressing platform issues. Collaborated with leadership to enhance processes, nurture leads, and automate repetitive tasks, managing operations for over 200 insurance agent sub-accounts.
  • GoHighLevel Specialist

    Primetime Lending · 2025 — 2025
    Created tailored CRM systems using GoHighLevel to boost lead management and sales productivity. Developed automated workflows, pipelines, appointment scheduling systems, and follow-up sequences. Constructed a customized operational dashboard and established centralized databases with Airtable and Google Sheets, utilizing Zapier for data synchronization and reporting.
  • Google Ads Specialist

    Blast Off PPC · 2021 — 2022
    Directed Google Ads campaigns for various client accounts, handling all phases from planning to optimization. Performed keyword research, audience targeting, budget management, A/B testing, and conversion tracking to enhance campaign results. Produced over 500 qualified leads for home services clients and ensured alignment of campaigns with business objectives through collaboration with clients and internal teams.