Jannilen S.
Senior Property Management Virtual Assistant
Open to offersNew to PlatformAbout
Jannilen E. is a results-driven Executive VA with expertise in Property Management and solid experience supporting U.S.-based executives and managing short-term rental operations. With over five years in the field, she excels in handling high-volume administrative workflows and client interactions, ensuring 100% data accuracy. Her proficiency with tools like Guesty, Hostaway, and HubSpot enables efficient CRM & Data Management. Jannilen has successfully managed executive calendars and inboxes, led full-cycle recruitment processes, and maintained operational processes for The Simple Good in Chicago, USA. Her role as a Property Management VA at Here.co involved optimizing Airbnb and Booking.com listings, which improved occupancy and guest satisfaction. Previously, at the Social Security System in Davao City, she processed property title transfers with absolute accuracy and managed client inquiries. Her educational background includes a Bachelor's in Information Systems from the University of Southern Mindanao, and she is fluent in English and Filipino.
Experience
Executive Assistant / Admin Assistant
The Simple Good · 2025 — 2026Oversaw executive calendar and inbox to ensure no missed meetings and enhance scheduling efficiency. Compiled reports and presentations for leadership review. Conducted full-cycle recruitment, including CV screening and interview scheduling via Indeed, Google Meet, and WhatsApp. Organized SOPs and internal systems while monitoring project milestones. Designed branded newsletters with Mailchimp and Canva for donor engagement. Ensured CRM accuracy while maintaining Shopify and Square inventory records.Virtual Assistant (Data & Admin Support)
Cash for Interest · 2021 — 2024Provided precise and timely data entry along with administrative support for the executive team. Assisted in managing documentation related to property acquisitions and ensured effective record management. Delivered dependable virtual assistance to promote seamless operational workflows.Property Management VA (Short-Term Rental)
Here.co · 2022 — 2023Managed property listings on Airbnb, Booking.com, and other platforms, optimizing pricing strategies to enhance occupancy rates. Processed over 30 guest inquiries daily, improving response times for better satisfaction and conversion. Prevented scheduling conflicts by maintaining rigorous calendar and multi-platform system management. Coordinated with cleaning and maintenance teams to guarantee timely turnovers and readiness for guests.Regional Clerk / Property Processor
Social Security System · 2020 — 2022Processed property title transfers while upholding rigorous documentation standards. Managed delinquent accounts and prepared regular detailed reports for management. Addressed over 50 client inquiries daily via various channels, ensuring high service quality. Maintained organized filing systems to facilitate efficient record retrieval.Personal Assistant / Property Support
Prime Property Inc. by LCE · 2017 — 2019Handled property listings on platforms such as Airbnb, Booking.com, Agoda, and Facebook Marketplace. Managed client inquiries and booking arrangements, consistently surpassing rental targets. Assisted in property title transfers, documentation management, and scheduling for maintenance and cleaning tasks.Data Processor / QA & Data Control
SSS Retirees Service Corp. · 2014 — 2019Executed data entry, validation, and quality assurance for SSS member records. Digitalized and tagged member documentation across multiple branch offices, achieving a daily completion rate of 100%.Purchaser & Stock Custodian
Mulavi Transport & Services Inc. · 2016 — 2017Oversaw purchasing, inventory management, and supplier coordination for transport operations. Scheduled preventive vehicle maintenance and prepared related inventory reports.
Skills & Expertise
Education
- BS Information SystemUniversity of Southern Mindanao · 2010 — 2014