Jaycel E.
Mid-Level Healthcare Virtual Assistant
Open to offersNew to PlatformLanguages
English
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About
Jaycel T. is a dedicated and proficient PH Registered Nurse and Virtual Administrative Medical Assistant, with comprehensive experience in healthcare administration and patient care. She has excelled in roles requiring meticulous attention to medical records review, patient scheduling, insurance verification, and prior authorizations. Her proficiency with healthcare technologies like Athenahealth, eClinicalWorks, and RingCentral supports her ability to manage remote healthcare environments efficiently. Throughout her career, Jaycel has demonstrated strong abilities in coordinating care, ensuring regulatory compliance, and supporting seamless patient experiences. Her experience spans various roles, including positions at MedSpecialized and LifeBridge Health, where she provided inbound patient support and was integral in care coordination and transportation arrangements. Her background as an Industrial Nurse and Staff Nurse further complements her skills, placing patient safety and high-quality service at the forefront of her practice.
Experience
VIRTUAL ADMINISTRATIVE MEDICAL ASSISTANT
MedSpecialized, Cebu City- DrCatalyst Operations · 2026 — 2026Coordinated patient appointments, referrals, and follow-up communications to ensure timely access to healthcare services. Verified insurance eligibility and processed prior authorization requests utilizing CoverMyMeds. Maintained accurate patient records and managed administrative tasks through Athenahealth, eClinicalWorks (eCW), and RingCentral.SENIOR PROCESS EXECUTIVE- VOICE
Lifebridge Health - Cognizant Solutions · 2025 — 2025Provided inbound patient support via phone and patient portals, addressing inquiries while assisting with appointment scheduling and care coordination. Coordinated follow-up appointments and care transitions to enhance patient access to services. Completed data entry and documentation, collaborating with clinical operations to support effective healthcare workflows.CLINICAL CHART REVIEW- PHRN SENIOR ASSOCIATE
WNS Global Services Philippines, Inc Alabang - CCC Automotive Insurance Solutions (AIS) · 2022 — 2025Reviewed patient charts and clinical documentation to ensure completeness and accuracy. Verified that records adhered to regulatory, clinical, and coding standards including ICD-10, CMS, and ODG guidelines. Identified documentation gaps and inconsistencies to support quality of care and billing accuracy.NURSE CARE MANAGER- INDEPENDENT CONTRACTOR
Ameridea Global Services, Inc- Cebu City · 2022 — 2022Delivered remote case management services for HMO members under Medicare, focusing on care coordination and patient advocacy. Developed care plans to ensure compliance with Medicare and HMO guidelines while collaborating with providers and payers to optimize health outcomes.INDUSTRIAL/COMPANY NURSE- RELIEVER ROLE
Universal Robina Corporation San Pablo Plantation · 2022 — 2022Maintained employee health and safety in industrial settings by providing on-site medical care, conducting health assessments, and managing workplace injuries. Collaborated with management to identify hazards and ensure compliance with occupational health regulations.MEDICAL STAFF NURSE
San Pablo City Doctors Hospital · 2020 — 2021Provided direct patient care, including assessments, monitoring, and administering medications. Documented patient information accurately within medical records and collaborated with physicians and multi-disciplinary teams to support treatment plans.INURSE 1 INTENSIVE CARE UNIT (ICU) NURSE
Department of Health (DOH) Program - San Pablo City District Hospital · 2021 — 2021Delivered patient care in the ICU setting, ensuring the health and safety of patients while participating in their assessments and recovery processes. Documented clinical observations and collaborated with healthcare teams for effective patient outcomes.STAFF NURSE
Community General Hospital, San Pablo City Laguna · 2019 — 2020Assessed and monitored patient conditions while administering medications in line with physician orders. Engaged with healthcare professionals to create and implement individualized patient care plans.ADMINISTRATIVE ASSISTANT
JGE Lending, (Private Finance Business) San Pablo City Laguna · 2017 — 2020Supported loan officers and clients by preparing and processing loan applications and associated documentation. Managed records and coordinated communication among borrowers, lenders, and internal teams.CUSTOMER SERVICE REPRESENTATIVE AGENT
Philcare, Transcom Worldwide Ortigas · 2016 — 2017Handled inbound calls from HMO members regarding benefit coverage and account inquiries. Provided accurate information and resolved issues while ensuring compliance with healthcare documentation standards.AESTHETIC NURSE/SLIMMING THERAPIST
Cathy Valencia - Cedrix Slimming Clinic, Connecticut Manila · 2014 — 2016Administered non-invasive slimming and body contouring treatments while ensuring patient safety. Conducted consultations, assessed client goals, and provided personalized treatment advice and support.JOB ORDER- NURSE TRAINEE
San Pablo City District Hospital · 2010 — 2013Provided direct patient care and monitored health conditions while administering medications under supervision. Ensured accurate documentation and supported daily operations within the healthcare setting.
Skills & Expertise
Education
- Bachelor of Science in NursingLAGUNA COLLEGE SAN PABLO CITY LAGUNA · 2005 — 2009