Jeena E.
Mid-Level E-commerce & Digital Marketing Specialist
Open to offersNew to PlatformAbout
Jeena H. is a dedicated Virtual Assistant and E-commerce & Digital Marketing Specialist, bringing a wealth of expertise in Shopify store management, Meta and TikTok advertising, and email marketing via Klaviyo. With a keen eye for SEO & website optimization, she excels in enhancing user experience and boosting search visibility. Her proficiency extends to managing Meta Business Suite and TikTok business tools, making her adept at driving effective marketing campaigns and engaging social media content. Jeena is experienced in streamlining e-commerce operations through efficiency-driven tactics, leveraging AI tools like ChatGPT for productivity gains. Her background in hospitality and tourism management complements her technical skills, adding a unique perspective to her approach in customer support and order fulfillment. A problem solver at heart, she is well-versed in crafting SOPs, executing website QA, and ensuring a smooth digital user experience.
Experience
Virtual Assistant | E-commerce & Digital Marketing Specialist
Company not specified · 2025 — 2026Provided administrative support for daily operations while managing and optimizing Shopify websites and e-commerce platforms. Conducted website content reviews, SEO updates, and product page optimizations. Created email marketing automations and customer journey workflows. Assisted with audience segmentation and campaign management on Meta Business Suite. Designed marketing graphics and developed social media content tailored for various platforms. Handled customer inquiries through email and ensured the accuracy of order processing to facilitate smooth fulfillment. Supported website migration and optimization projects, and utilized various AI tools to enhance productivity.Virtual Assistant | E-Commerce & Marketing
Company not specified · 2026 — PresentFocused on optimizing Shopify stores, product listings, and website content to enhance user experience and search visibility. Designed ad creatives and video content using Canva while managing TikTok marketing platforms to support e-commerce operations. Created and maintained email marketing automations with Klaviyo, addressing customer inquiries promptly and coordinating order fulfillment processes. Engaged in product feed management within Google Merchant Center and performed competitor research to prepare actionable marketing reports. Streamlined workflows with a combination of Shopify, Canva, Google Workspace, TikTok platforms, and AI productivity tools.
Skills & Expertise
Education
- Bachelor of Science in Hospitality and Tourism Management specialized in Professional Culinary ArtsUniversity of Baguio · 2020 — 2024
- Technical Vocational Track CookeryNicosat Colleges · 2018 — 2020
- Junior High SchoolSta. Lucia Catholic School · 2013 — 2018
- Degree not specifiedSta. Lucia South Central School · 2001 — 2013
- Degree not specifiedRonda Primary School · 2006 — 2011