Jeffrey C.
Senior Payroll and Process Delivery Specialist
Open to offersNew to PlatformAbout
Jeffrey C. is a seasoned payroll and process delivery professional renowned for his meticulous attention to detail and expertise in local and APAC payroll operations. With over 13 years of experience, he has demonstrated his capability in navigating complex helpdesk management, regulatory compliance, and seamless client transitions. Recently, he advanced to the role of Senior Associate at PwC AC Manila, effectively leading the transition of client responsibilities from IBM. This role showcased his proficiency in maintaining service delivery standards amidst change. Jeffrey also has a proven track record in AI video creation and editing, successfully handling end-to-end project workflows from scripting to distribution. His experience includes managing QuickBooks Online and administering social media platforms. He has held pivotal roles at IBM Business Services, Alight Solutions, and other significant industry players, consistently ensuring payroll accuracy and compliance with government regulations across various regions. His adaptability and analytical skills complement his technical expertise in MS Office Suite and Google Workspace.
Experience
AI Video Creator & Editor
Freelance / Project-Based · 2026 — 2026Produced and edited AI-generated video content for various project assignments. Managed the full workflow including scripting, AI generation, post-production editing, and final delivery. Optimized assets to meet multi-platform distribution and client specifications.Senior Associate
PwC AC Manila · 2025 — 2025Promoted to Senior Associate while managing specialized process delivery. Oversaw the complete transition of client responsibilities from IBM to PwC, maintaining uninterrupted service delivery and adherence to operational standards.Process Delivery Specialist
IBM Business Services Inc. · 2023 — 2025Validated payroll inputs for clients in India using gpayroll, conducting manual checks and resolving alerts. Maintained client query trackers and PSP; engaged in daily payroll reviews and updates. Processed salary, regulatory government payments, cross-border payments, and off-cycle transactions. Managed Helpdesk functions through POps Connect (Salesforce), addressing employee tickets and escalations. Created compliance documentation for government payments via MyInsight (Deloitte). Provided training and mentorship to new employees through shadowing techniques.Payroll Associate
Alight Solutions · 2022 — 2023Handled payroll processing for the Philippines utilizing Preceda / SAP, ensuring compliance with client instructions. Conducted pre-payroll simulations and managed ticket workflows. Delivered final payroll outputs including Payroll Register, Bank File, General Ledger, Payslips, and statutory reports.Administrative Supervisor
Kamea Processed Foods Manufacturing · 2021 — 2022Oversaw operations, payroll processing, and personnel management on a daily basis. Provided financial advisory services alongside purchasing and management reporting. Ensured accuracy of reports across both operations and accounting, and managed the invoicing process.Virtual Assistant — YouTube Channel Manager
Global TV — SMO Series · 2020 — 2021Responsible for uploading and reviewing videos to ensure copyright compliance. Enhanced video discoverability by optimizing titles, thumbnails, and tags while generating performance reports.Payroll Executive
Ascender — Talent2 HR BPO · 2020 — 2020Processed payroll for APAC regions including Singapore, the Philippines, Hong Kong, Korea, Vietnam, and India in compliance with local regulations. Liaised with offshore HR and payroll disbursement officers through Salesforce and email. Prepared bi-monthly and monthly payroll reports.HR Assistant — Payroll & Benefits
Centro Escolar University · 2016 — 2019Managed databases pertinent to both teaching and non-teaching staff, handling payroll encoding and reporting tasks. Monitored employee leaves, commutation, and the management of government and company deductions.Senior Payroll Staff
Savory Fastfood Inc. · 2015 — 2016Supervised employee updates and the encoding process in the in-house payroll system. Consolidated daily time records and overtime from branches, managing the distribution of payslips and final pay computations. Prepared documents for the Department of Labor and Employment (DOLE) and participated in monthly audits.HR Assistant — Compensation & Benefits
Bounty Agro Ventures, Inc. · 2012 — 2015Conducted end-to-end payroll processing along with administration of government-mandated benefits. Managed separation pay, incentives, tracking of performance evaluations, and related reporting.Payroll & Benefits Personnel
Paxy's Global Services, Inc. · 2012 — 2012Handled database management, payroll encoding, monitoring of employee leaves, and preparation of deduction reports.HR Associate
Far Eastern University — East Asia College · 2008 — 2011Managed faculty timekeeping through the HRIS, providing weekly reports on attendance, absence, and tardiness. Coordinated logistics for training sessions, general assemblies, sports festivals, and other company events. Maintained records concerning employee demographics, leave credits, and medicine reimbursement.Virtual Assistant
GWPH ConstructionSupported Project Managers with soft accounting and management of expenses. Oversaw field reports, material purchasing, and payroll for project teams while facilitating communication among contractors, PMs, team leaders, and workers.
Skills & Expertise
Education
- BachelorFar Eastern University · 2004 — 2008
- High School DiplomaDalandanan National HS · 2000 — 2004
- Elementary School DiplomaPasolo Elementary School · 1996 — 2000