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Jenifer L. — Senior HR Operations Director from Philippines

Jenifer L.

Senior HR Operations Director

Philippines 6+ years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Jenifer L. R. is a seasoned Business Operations and HR Professional with over 18 years of experience in driving operational strategy and organizational development across high-growth industries, including Healthcare, Automotive, IT, BPO, and Engineering. Her proven expertise lies in partnering with CEOs and senior executives to translate strategy into execution, optimize decision-making, and enhance organizational effectiveness. Currently serving as the Country HR & Admin Head at Omoda | Jaecoo Philippines, Jenifer leads strategic program execution and succession planning while fostering multi-stakeholder alignment. She previously held the role of APAC HR Operations Director at IBG Global Philippines, where she excelled in designing scalable operating models and governance frameworks. Her educational background includes a DBA from Philippine Christian University, a Master's in Management from AMA University, and a Bachelor's in Psychology from IETI College. Jenifer is skilled in Salesforce, Microsoft Project, and HR SAP among other technologies.

Experience

  • COUNTRY HR & ADMIN HEAD

    OMODA | JAECOO PHILIPPINES · 2023 — Present
    Collaborate with senior leadership to implement strategic plans, manage organizational structures, and conduct workforce planning to ensure business unit alignment. Facilitate executive engagement and governance for business reviews and decision-making while overseeing the execution of strategic programs. Guide succession planning and develop the leadership pipeline to enhance readiness for essential roles. Produce executive-level insights and analytics on workforce matters to support decisions regarding talent, organizational structure, and cost efficiency.

  • APAC HR OPERATIONS DIRECTOR

    IBG GLOBAL PHILIPPINES INC. · 2015 — 2023
    Facilitated organizational alignment across the APAC region by collaborating with country managers and leaders to execute business strategies. Managed HR Shared Services, developing scalable operating models, governance structures, and service delivery standards in multi-country settings. Oversaw Employer of Record (EOR) operations to ensure compliance and efficient workforce structuring. Enabled informed decision-making through workforce analytics and risk-based reporting, supporting talent planning and continuity.

  • HRIS Administrator

    GRUNDFOS Philippines (IS Centre) · 2014 — 2015
    Managed the Human Resources Information System (HRIS) to maintain data integrity and security while improving system performance based on operational needs. Processed and monitored employee data, producing reports on HR metrics, compliance, and turnover. Provided training and user support for HR staff and employees on HRIS functionality. Ensured legal compliance and data protection by implementing security measures for confidential information.

  • Admin Manager

    RENERGY Vietnam · 2008 — 2013
    Directed HR strategy and operations across the APAC region, supporting various teams and leaders. Established a Center of Excellence for HR Shared Services, enhancing operational efficiency. Designed and led training and leadership development initiatives to strengthen management capabilities. Collaborated with senior stakeholders to address organizational challenges and deploy people strategies aligned with business goals.

  • HR Generalist

    Kinden Philippines Corporation · 2006 — 2007
    Managed the reception area and assisted with the recruitment process, including job postings and screening candidates. Served as a resource for employee inquiries and supported employee engagement efforts. Aided in the implementation of performance appraisal processes and ensured compliance with labor regulations and HR policies. Coordinated training programs to support staff development and succession planning.

  • Admin & Front Desk Executive

    JICA Phils. (Japan International Cooperation Agency) · 2003 — 2006
    Supported administrative functions and front desk operations, contributing to efficient office management.

Skills & Expertise

Performance ManagementPhotoshop ExpertHR Generalist

Education

  • Doctor of Business Administration
    Philippine Christian University · — — 2022
  • Master in Management
    AMA University · — — 2020
  • Bachelor of Arts in Psychology
    IETI College · — — 2003