Jennifer Y.
Senior Real Estate Virtual Assistant
Open to offersNew to PlatformAbout
Jennifer Y. is a seasoned Real Estate Virtual Assistant and Transaction Coordinator based in Baguio City, Philippines, with over 15 years of remote administrative expertise within real estate and brokerage settings. She is a certified Real Estate VA trained by Sync2V.A., demonstrating proficiency in MLS listing coordination, transaction workflows, and lead generation. Jennifer has leveraged her skills in CRM operations to effectively build and manage automated pipelines using platforms like Pipedrive. Her solid foundation in AI tools such as Claude AI and ChatGPT enhances her capability to refine social media content, support marketing campaigns, and repurpose CRM insights into client communications. She previously served as an Outreach AI Strategist at Iozera, where she contributed to pipeline performance monitoring and the integration of AI tools to streamline tasks. Jennifer's commitment to maintaining data accuracy and supporting business operations is further evidenced by her time as an Executive Secretary, where she managed executive tasks and coordinated complex schedules. Her robust skills in data management, lead nurturing, and document handling are integral to her pursuit of a long-term virtual assistant role.
Experience
Outreach AI Strategist
Iozera · 2025 — 2026Built and managed automated CRM-style pipelines, lead flow workflows, and contact management systems utilizing Claude AI and ChatGPT. Drafted, scheduled, and refined social media and marketing content with AI tools, repurposing campaign data insights into client updates to enhance engagement. Monitored pipeline performance, tracked lead activities, and produced structured reports for stakeholders, ensuring data accuracy across all accounts. Researched and integrated new AI tools, such as Gemini, Perplexity, and HeyGen, to streamline content production and automate data handling tasks.Freelance Remote Agent
New Media Services Pty. Ltd. · 2015 — 2026Handled concurrent client data and communication records across multiple platforms, upholding strict quality benchmarks in a self-directed remote environment. Coordinated workflows independently across time zones, reflecting the reliability necessary for a full-time virtual assistant position.Messaging Officer
New Media Services Pty. Ltd. · 2014 — 2020Processed large volumes of customer data through non-voice platforms, identifying recurring inquiry patterns and flagging anomalies while maintaining detailed quality reporting logs. Met quality and accuracy targets consistently in a high-throughput, deadline-driven remote setting.Executive Secretary
Grimm’s Quarters & MMC Management Corp. · 2012 — 2019Managed executive calendars and correspondence, facilitating multi-stakeholder communications while maintaining a zero-tolerance for errors. Processed payroll, reconciled daily financial data, and generated management reports relevant to real estate transaction tracking. Maintained organised business filing systems, ensuring all records were current and readily accessible.