Jennifer C.
Junior E-Commerce Virtual Assistant
Open to offersNew to PlatformAbout
Jennifer C. is an adept E-Commerce Virtual Assistant based in Caloocan, Philippines, with specialized expertise in order fulfillment, inventory management, and logistics coordination. She excels in maintaining product data integrity and optimizing back-end operations by utilizing CRM platforms and AI productivity tools. Jennifer has a demonstrated ability to support cross-functional teams in fast-paced hybrid environments, ensuring accurate stock levels and timely deliveries. Her commitment to operational efficiency is evident through her proactive approach to workflow optimization and data-driven reporting. She has contributed significantly to companies like Belge Chocolate and Pacific Crossing Incorporation, effectively managing production outputs and supporting accurate inventory logs and product dispatches. Additionally, her experience extends to customer service roles, including her tenure at Mang Inasal, where she delivered excellent customer service and maintained high satisfaction scores. Jennifer's strong proficiency in using Google Workspace, Trello, and AI tools, coupled with effective communication and attention to detail, underscore her capability in driving organizational success.
Experience
Production & E-Commerce Support Staff
Belge Chocolate (E-Commerce Division) · 2021 — 2022Monitored daily production output while maintaining accurate inventory logs, supporting supply chain continuity and on-time order fulfillment for both online and offline channels. Collaborated with the Head of E-Commerce to ensure proper product labeling, packaging, and dispatch in accordance with digital storefront listings and customer orders. Documented production reports and tracked batch records, enhancing data accuracy for operational reporting and improving inventory visibility across the e-commerce team.Repacker / Order Fulfillment Associate
Pacific Crossing Incorporation · 2021 — 2022Processed and repacked over 100 product orders daily with a focus on accuracy, ensuring timely dispatch in line with fulfillment schedules. Managed the organization and maintenance of storage areas to promote efficient inventory flow and facilitate order picking and packing operations. Worked closely with warehouse staff to identify packaging discrepancies, thereby improving order accuracy and reducing fulfillment errors.Service Crew / Customer-Facing Associate
Mang Inasal · 2020 — 2020Provided prompt and courteous customer service in a busy environment, consistently addressing customer concerns to ensure high satisfaction levels. Accurately processed customer orders using POS systems and managed cash transactions with no discrepancies during shifts. Assisted with various operational tasks including restocking, conducting inventory checks, and maintaining the service area to support seamless service delivery during peak hours.Legal Officer & Collections Coordinator
Arquillo Law Office · 2018 — 2019Oversaw more than 50 client accounts and coordinated collection follow-ups via phone and email, consistently achieving monthly recovery targets. Prepared and meticulously organized legal documents, correspondence, and case files, ensuring on-time filing and compliance with deadlines. Maintained a CRM-style database for tracking client records and payment statuses, facilitating efficient follow-ups and reporting for senior officers.
Skills & Expertise
Education
- High School DiplomaMacario B. Asistio Sr. High School · — — 2003
- Elementary School DiplomaTeodoro R. Yangco Elementary School · — — 1998