Jephte A.
Mid-Level CRM Specialist
Open to offersNew to PlatformPortfolios
About
Jephte C. is a seasoned GoHighLevel CRM Specialist and Virtual Assistant based in Gingoog City, Philippines. With substantial experience in building sales funnels, automating workflows, and nurturing client pipelines, Jephte possesses top-tier expertise in managing CRM systems. Holding dual AI certifications from Anthropic, Jephte leverages skills in both content drafting and workflow logic to tackle real business challenges. His background includes working as an Account Officer at Rural Bank of Medina, where he excelled in handling high-volume client calls and emails, managing loan inquiries, and maintaining detailed records using CRM tools. His ability to coordinate proactive follow-ups and conduct outreach campaigns significantly contributed to the bank's growth. Additionally, Jephte's experience in remote work as an Online English Teacher showcases his proficiency in managing lesson calendars and fostering positive international client relations through digital platforms.
Experience
Account Officer — Client Relations & CRM Administration
Rural Bank of Medina · 2025 — 2026Handled high-volume client calls and emails, resolving loan inquiries on the same day, which led to consistently high satisfaction ratings. Coordinated appointment scheduling and follow-ups for active accounts, positively impacting client retention. Maintained accurate client records, financial documents, and operational reports utilizing CRM tools and spreadsheets. Executed outreach campaigns for bank products, fostering consistent growth in loan applications. Managed escalated client issues with patience and effective follow-through.Online English Teacher (Remote)
Antoree Online Platform · 2022 — 2023Conducted remote sessions through Zoom and Skype with a completion rate exceeding 90% by utilizing proactive scheduling and clear communication. Established rapport with international students and parents, quickly addressing concerns to maintain steady enrollment. Self-managed lesson planning, instructional materials, and records of student progress without direct supervision.Sales Clerk — Inventory & Customer Operations
JLC Fonland · 2018 — 2020Addressed customer inquiries and product issues, ensuring positive service interactions that encouraged repeat business. Oversaw accurate inventory records and daily transaction logs, which supported sales reporting and stock management decisions.
Skills & Expertise
Education
- Bachelor of Arts in EconomicsGingoog City United Colleges · 2021 — 2025