Jeric C.

I bring eleven years across network, security, cloud, and automation — which means I'm not a specialist you have to wrap a team around. I can scope a project, design the Azure or Microsoft 365 environment, migrate the data, secure it with Intune and conditional access, automate the recurring work, and leave behind documentation the service desk can actually run from. I've done that for a banking client at IBM under strict audit requirements, for MSPs managing dozens of tenants, and for startups that had no IT function at all. The thread through all of it is that I finish things — migrations with zero data loss, runbooks that shorten triage time, dashboards leadership uses. I'm also a Top-Rated Upwork freelancer with a 100% job success score, which is eleven years of clients independently saying the work landed.

• Senior Infrastructure Engineer

  Topdog PC Services · 2023 — 2026
  Spearhead the comprehensive deployment of IT infrastructure projects for various clients, addressing scoping, onboarding, configuration, testing, and documentation processes. Design and deploy Azure environments encompassing virtual machines, networking, identity integration, and resource governance to facilitate client migrations and hybrid workloads. Manage Microsoft Intune configurations for device enrollment, compliance baselines, and application deployment. Standardize NinjaOne RMM configurations across client tenants and establish Freshservice ITSM environments, including ticket workflows and asset management. Automate processes using Bash, PowerShell, and Rewst for onboarding, offboarding, and maintenance tasks. Execute migrations from Google Workspace to Microsoft 365 and create Power BI dashboards for operational reporting. Provide advanced technical support for system performance and user access

• Freelance & Consulting Projects

  Freelancing/Project Based · 2020 — 2026
  Engage with startups and established companies through Upwork to architect, secure, and automate IT environments. Manage migrations between Google Workspace and other platforms ensuring zero data loss, and design RMM and ticketing workflows incorporating NinjaOne and Freshservice. Develop automation pipelines using Rewst and Bash, configure Azure workloads and Microsoft Intune, and establish governance policies within Microsoft 365. Provide Power BI reporting for operational insights and deliver optimization and security hardening services for network infrastructures.

• Systems Engineer

  Wiredcio · 2026 — Present
  - Support Microsoft 365, Azure, and endpoint environments across multiple client tenants for a US-based MSP. - Run Google Workspace-to-M365 migrations end to end: discovery, permission validation, per-user split plans, staged batches, delta syncs, and cutover with zero data loss. - Administer M365 tenants across Exchange Online, SharePoint, OneDrive, Entra ID, licensing, and conditional access. - Manage device lifecycle in Intune: enrollment, compliance baselines, configuration profiles, and app deployment. - Own scoping, tickets, time tracking, and status reporting to project managers and clients in the PSA platform. - Build automation that cuts manual work in onboarding/offboarding, tenant reporting, and recurring maintenance. - Produce as-built documentation, migration runbooks, and handover guides so support teams can operate environments after go-live. - Provide escalation support for identity, connectivity, mail flow, and access issues, coordinating vendors through to resolution.

• Wireless Network Engineer

  GigFire · 2022 — 2023
  Conduct planning, deployment, and maintenance of enterprise-level wireless network solutions across a variety of client settings, ensuring both security and performance. Collaborate with project teams to integrate wireless infrastructure with switching and cloud platforms, and perform site surveys and AP planning to enhance RF coverage and network performance. Create documentation for network topologies and configurations to facilitate efficient troubleshooting and change management.

• Cybersecurity & Infrastructure Engineer – Financial Services

  International Business Machines (IBM) · 2018 — 2022
  Manage the security and upkeep of the enterprise network infrastructure for a high-compliance banking client, ensuring support for critical operations under stringent regulatory standards. Coordinate threat detection, vulnerability management, and incident response with SOC and compliance teams. Strengthen network and endpoint configurations in line with industry frameworks and produce technical documentation and change records to support audit processes.

• Bachelor of Science in Information Technology

  Mindanao State University · 2009 — 2013