Jerome L.
Senior Project Manager
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About
Jerome L., a seasoned professional in project management, excels as a Global Head of Project Management Office with a rich track record in steering transformative initiatives. Currently serving as a Senior Project Manager at Incentive Partners, Jerome leads enterprise transformation projects aligned with business objectives through effective coordination between business stakeholders and technical teams. Previously, as the Head of Project Management Office at Stagwell Global, he directed multiple high-impact initiatives and honed strategies in digital marketing and software development with a strong reliance on Agile methodologies. Jerome's experience at Bill Gosling Outsourcing refined his capability to manage cross-functional teams and implement quality assurance practices effectively. His career trajectory, rooted in a Bachelor of Arts in Multimedia Arts from Asia Pacific College, is distinguished by proficiency in managing Salesforce implementations, optimizing financial systems, and enhancing operational efficiencies using Scrum and risk management methodologies. With a toolkit that includes Jira and Salesforce, Jerome is committed to advancing strategic goals through leadership and detailed planning.
Experience
Senior Project Manager
Incentive Partners · 2024 — PresentLed the delivery of enterprise transformation projects and incentive compensation initiatives, ensuring alignment across business stakeholders and technical teams. Managed cross-functional projects, including Salesforce implementations, sales compensation designs, and financial system alignments. Acted as the main liaison among clients, internal teams, and executive sponsors, facilitating communication and decision-making. Ensured effective project governance through roadmap development and tracking of milestones and risks. Coordinated with various stakeholders to gather requirements and translate business needs into actionable plans.Head of Project Management Office
Stagwell Global · 2021 — 2024Directed multiple high-impact projects while managing cross-functional teams to deliver quality results that met organizational objectives. Oversaw digital marketing campaigns and collaborated with creative and technical teams to optimize project execution based on performance insights.Project Manager
Bill Gosling Outsourcing · 2018 — 2021Led and successfully delivered multiple projects concurrently, adhering to deadlines and budgets. Motivated cross-functional teams to achieve strategic objectives while ensuring high-quality standards. Employed Agile methodologies to refine processes and foster continuous improvement.Branch Facilitator and Quality Assurance
Bill Gosling Outsourcing · 2017 — 2018Conducted engaging training programs focused on enhancing communication skills and reinforcing the organizational culture. Custom-developed training materials to meet specific needs, leading to improved learning outcomes. Performed quality audits to ensure compliance with company standards and identify areas for operational enhancement.Learning and Development Trainer
HCL Technologies · 2015 — 2017Designed and delivered tailored training programs across various business lines, including sales, marketing, customer service, and collections. Integrated interactive learning methods to boost employee skills and performance. Collaborated with departmental leaders to synchronize training goals with business objectives.Sales Coach
Sitel · 2014 — 2015Provided coaching and mentorship to sales teams, enhancing skills related to prospecting, negotiation, and closing deals. Developed and implemented sales training programs to improve performance and achieve revenue objectives. Monitored sales metrics and delivered constructive feedback to facilitate continuous improvement.Sales Representative
Sitel · 2012 — 2014Identified and pursued new business opportunities through client outreach to drive sales growth. Managed customer accounts with a focus on exceptional service and support for satisfaction and repeat business. Met sales targets through effective negotiation and product presentations.
Skills & Expertise
Education
- Bachelor of Arts, major in Multimedia ArtsAsia Pacific College · 2007 — 2011