jerron E.
Senior IT Infrastructure Manager
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EnglishTagalog
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About
Jerome S. is a distinguished IT professional with a robust career spanning over 30 years, specializing in IT Operations Infrastructure Management, both on-premise and cloud-based environments including AWS, OCI, and GCP. As an IT Manager at Teqwise Business Innovation, Jerome oversees client technology lifecycles, designing tailored solutions using Microsoft 365 and Azure platforms and guiding a team of engineers for smooth implementation. His expertise extends into strategic advisory, conducting audits to identify system inefficiencies and enhance cybersecurity. Previously, Jerome held pivotal roles including Senior Technical Program Manager at HLI, steering complex technical programs and ensuring compliance with healthcare regulations like HIPAA and GDPR. At Avvanz, he took charge of platform leadership and data privacy, while at Paynamics Technology, he spearheaded infrastructure development through ITIL and COBIT frameworks. His academic background includes a bachelor's and a master's in Computer Science, complemented by certifications in ITIL v3 and COBIT 2019. Jerome's proficiency in cloud computing, cybersecurity, and infrastructure management solidifies his status as a leader in the tech industry.
Experience
Senior Technical Program Manager
HLI · 2024 — 2025Led the delivery of complex technical programs aimed at integrating genomic sequencing pipelines and launching AI-driven health assessment tools. Coordinated across diverse teams including Bioinformatics, Software Engineering, and Clinical Operations to facilitate a seamless data flow to patient reports. Translated leadership visions into actionable technical strategies and roadmaps with defined milestones. Identified and mitigated technical bottlenecks, particularly concerning cloud storage for large genomic datasets. Ensured programs adhered to healthcare regulations such as HIPAA and GDPR.IT Team Lead
AVVANZ · 2025 — 2025Oversaw development and maintenance of the ScreenGlobal platform, ensuring it was available 24/7 for global clients. Implemented and monitored security protocols to uphold data integrity in compliance with global standards like ISO 27001 and GDPR. Led a team of developers using Agile/Scrum methodologies to deliver updates for background check automation and AI verification tools. Collaborated with the CTO on designing scalable cloud infrastructure for variable workloads. Managed technical relationships and integrations with HRMS platforms and global data providers.Head - Infrastructure Administration and Development
Paynamics Technology Inc. · 2024 — 2024Managed IT Infrastructure to ensure data protection and maximum uptime. Defined and measured operational metrics to enhance support services under ITIL methodologies. Developed and mentored the Cloud Engineering team to maintain service level agreements. Championed a risk-based approach to infrastructure development through various projects. Implemented COBIT 5 for IT Governance. Provided leadership in IT infrastructure development and defined a roadmap for cloud infrastructure improvements.IT Platform Architect / IT Consultant
Network Solutions Corp. · 2023 — 2024Designed and implemented computer and information networks, including LAN, WAN, and other communication networks. Conducted network modeling and planning to assess capacity needs for both network and cloud infrastructures. Managed requirements capture, concept design, implementation, and maintenance related to network activities.IT Director – Head of Presales & Architecture
DataOne Asia Philippines Inc. · 2022 — 2023Evaluated business needs within an organization and determined how IT can support those needs through software and infrastructure. Collaborated with sales and marketing teams to develop presales strategies and led the creation of presentations, proposals, and demonstrations. Oversaw cloud solution architecture and ensured deliverables met customer requirements while fostering relationships with key customers.Enterprise Solutions Architect
Siy Cha Group of Companies / Unistar Credit and Finance Corp · 2021 — 2022Prepared and documented testing requirements, identifying areas where IT could meet business needs. Worked alongside business units to develop IT strategies and enhance existing implementations. Defined Enterprise Architecture and governance frameworks while ensuring compliance and aligning IT strategies with business goals.IT Corporate Product Support Manager
TaskUS · 2021 — 2021Led a Level 2 product support team and developed standards in line with organizational policies. Ensured delivery processes adhered to best practices, while developing data indicators for business performance. Maintained strong relationships with customers to understand their drivers and requirements, promoting tailored technical solutions.Senior Manager, IT Head
Velocity Solutions Inc. / Pacific Cross Insurance Inc. · 2017 — 2020Managed IT Operations across seven domains of infrastructure, including user, workstation, LAN, and application domains. Handled IT infrastructure design, implementation, and maintenance, aiming for stable and secure operations. Conducted evaluations and trainings to ensure network performance and managed disaster recovery and production system applications in cloud and on-premise environments.Technical Solutions Manager
CSI / IBDTC · 2016 — 2017Engaged with top clients to highlight competitive advantages of solutions provided. Managed various projects while overseeing infrastructure changes alongside collaborating teams. Planned and executed marketing initiatives and explored new markets to drive sales.MIS – Senior Manager
Goldilocks Bakeshop Inc. · 2014 — 2016Managed IT operations and maintained various domains of IT infrastructure. Oversaw hardware and software requirements and managed information systems supporting the organization. Ensured customer support services met achievable SLAs while staying updated with industry technology trends.MIS - Manager
LICA Group of Companies · 2011 — 2014Handled IT infrastructure and maintained operating environments while promptly addressing issues. Crafted integrated system solutions for clients using hardware and software from various vendors. Managed projects and collaborated with teams on system development activities.Technical Head / CIO
TRI-I (Inter-Island Information Systems Inc.) · 2005 — 2011Engaged customers to achieve sales targets while performing solution selling. Developed early-stage forecasts based on insights and partnered with business units to create effective value propositions. Combined suitable hardware and software products to design integrated system solutions for clients.Customer Service Manager / Project Manager
CFI (Corporate Fusion Inc.) · 2004 — 2005Planned for operational changes and assessed their impact on support operations. Managed projects and collaborated with teams while overseeing changes during project execution. Ensured customer support services met established SLAs, focusing on customer satisfaction.Technical Manager
AMACC Makati · 1999 — 2004Managed IT operations and secured the infrastructure across several domains. Supervised the maintenance of the computer network and related servers, such as Microsoft Exchange and SQL Servers. Kept teams informed about technology trends and assessed software/hardware applicability.Franchise Relation – Area Director / Academic Head
AMAES – H.O. · 1998 — 1999Ensured periodic reviews of the quality system to meet customer needs and standards. Evaluated facilities to ensure adherence to educational procedures and compliance with the AMA Education System.IT Manager
Teqwise Business InnovationAnalyzed client environments and designed custom 'SOP' (cloud-first) solutions. Led a team of Level 2 and Level 3 engineers for implementation and support. Conducted 'Deep Dive' audits to identify inefficiencies and security gaps. Created infrastructure plans for Microsoft 365, Azure, and Hybrid Cloud environments. Supervised engineers and helpdesk staff to ensure quality service delivery. Oversaw the migration process from on-premise servers to the cloud with minimal disruption. Implemented multi-layered security measures and ensured compliance with data protection standards. Served as the point of contact for third-party vendors.
Skills & Expertise
Education
- Master of Science in Computer ScienceAMACC · 1996 — Present
- Bachelor of Science in Computer ScienceEmilio Aguinaldo College · 1993 — Present