Jessa A.
Junior Barista and Housekeeping Staff
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Jessa A. is an accomplished hospitality professional from Ilocos Sur, Philippines, with extensive experience in both hotel and café environments. Currently, she holds dual roles at Vigan Traversa Hotel and Craft360 Cafe, excelling as both a Barista and a member of the Housekeeping Staff. In her barista role, Jessa demonstrates expertise in beverage preparation, customer order handling, and maintaining a clean and organized service area, ensuring efficient operations in a busy café setting. As part of the housekeeping team, she adheres to high cleaning and sanitation standards, actively maintaining guest rooms and hotel facilities to ensure guest satisfaction. Jessa holds a proficiency certificate in Cookery and Bartending NC II and has completed significant training, including practical experience aboard a ship with Oceanlink / 2GO and on-the-job training at Crown Regency Hotel. Her education in Hotel and Restaurant Management from Ilocos Sur Community College complements her practical skills, underlining her dedication to delivering exceptional guest service.
Experience
Barista
Vigan Traversa Hotel / Craft360 Cafe · 2023 — PresentPrepared coffee, beverages, and other café products in accordance with established standards. Provided friendly and efficient service while taking customer orders. Maintained workstation cleanliness and operated café equipment. Processed customer transactions and kept accurate order records. Replenished supplies and ingredients as necessary. Followed food handling, sanitation, and safety procedures. Assisted with daily café operations during peak service times and ensured a clean, organized environment.Housekeeping Staff
Vigan Traversa Hotel · 2022 — PresentResponsible for cleaning and maintaining assigned hotel rooms and guest areas. Regularly changed bed linens, towels, and replenished other room supplies. Sanitized various facilities including bathrooms, furniture, and floors. Reported maintenance issues to supervisors and assisted guests with housekeeping-related requests as needed. Supported the housekeeping team in daily hotel operations while ensuring cleanliness and organization based on hotel standards.
Skills & Expertise
Education
- Bachelor of Science in Hotel and Restaurant ManagementIlocos Sur Community College · 2018 — 2019
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