Mid-Level Content Operations Specialist
Open to offersNew to PlatformJessa M. is an accomplished Senior Account Manager with extensive experience in social media and content management, particularly within OnlyFans and Delta Media. From August 2019 to July 2024, she effectively managed multiple accounts, focusing on content creation, scheduling, and tailored engagement strategies that drove subscriber growth and retention. Her role involved offering personalized support to subscribers, ensuring satisfaction and loyalty. Additionally, as a Social Media Virtual Assistant for Luxe from July 2024 to January 2025, she adeptly executed sales-driven messaging campaigns and promoted premium content, leading to increased revenue and engagement. Most recently, as a Content Operations Specialist at Profile Management, she oversaw daily operations, planned content releases, and executed strategic upselling campaigns, optimizing subscriber interaction and satisfaction. Jessa's background in the BPO industry further honed her skills in Customer Service and administrative management. Her technical proficiency spans Content Management and tools like Microsoft Office and Canva. Her academic credentials include a Bachelor of Science in Information Technology from Asian College of Technology.