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Jezryl V. — Junior IT Support Specialist from Philippines

Jezryl V.

Junior IT Support Specialist

Philippines Less than 1 year
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Jezryl M. is pursuing a Bachelor of Science in Information Technology at the University of St. La Salle while building work experience in both the healthcare and technical support sectors. As a Health Benefit Consultant at Maxicare Healthcare Corporation, Jezryl M. assists clients with understanding health plans, managing benefit utilization, and processing claims, working closely with members, healthcare providers, and internal teams. Previously, as a Student Assistant in the Tech Support Office, Jezryl M. aided students, faculty, and staff by troubleshooting computer hardware, software applications, and handling basic networking tasks, while supporting office operations and managing data entry. Jezryl M. holds a CCNA: Introduction to Networks Certificate, bringing strong skills in technical troubleshooting, data entry, and record management to each role.

Experience

  • Student Assistant – Tech Support Office

    null · 2024 — 2025
    Assisted students, faculty, and staff with technical issues and concerns. Engaged in basic troubleshooting of computers, printers, and software applications. Managed office operations by addressing inquiries and organizing various tasks. Developed problem-solving abilities through practical experience with technical challenges.
  • Health Benefit Consultant

    Maxicare Healthcare Corporation · 2025 — Present
    Guided clients in navigating healthcare plans, benefits, and coverage options. Supported the processing of member inquiries, claims, and benefit utilization. Collaborated with healthcare providers and internal teams to facilitate efficient service delivery. Informed members about preventive care and appropriate use of health benefits, honing communication and problem-solving skills through direct client interaction.

Skills & Expertise

Education

  • Bachelor of Science in Information Technology
    University of St. La Salle · 2023 — Present