Jhaycee S.

Employers should hire me because I bring 7+ years of experience in virtual assistance, executive support, operations, customer service, CRM management, and digital marketing. I’m organized, proactive, reliable, and comfortable managing multiple priorities independently. I’ve supported US-based clients, worked directly with CEOs, led a team of 10, and managed 25 creators. I’ve also achieved 150% engagement growth, 45% higher campaign ROI, and 40% faster onboarding through process improvement and automation. I learn new tools quickly, communicate clearly, take ownership, and focus on delivering results—not just completing tasks.

• EXECUTIVE ASSISTANT

  Boars All Day · 2025 — 2025
  Managed the CEO's inbox, calendar, meetings, and daily priorities, while prioritizing incoming requests to ensure timely attention to important matters. Coordinated meetings and schedules, followed up on outstanding action items, and maintained organized workflows to support high-priority business activities. Managed GoHighLevel CRM workflows, customer follow-ups, and assisted with Shopify operations.

• OPERATIONS MANAGER

  TalentXclusive Agency · 2023 — 2025
  Collaborated closely with the CEO to oversee daily operations, manage team performance, and prioritize projects. Led a team of 10, coordinating task assignments, deadlines, and project deliverables. Developed and implemented SOPs to enhance operational consistency and efficiency, while identifying workflow gaps and proposing process improvements.

• SOCIAL MEDIA MANAGER

  Howyadoinnpromotions · 2022 — 2023
  Oversaw various client projects, managing schedules, content workflows, and deadlines. Led a creative team of 10, coordinating daily tasks and ensuring timelines were met. Monitored performance reports and assessed data to identify areas for campaign improvement.

• SOCIAL MEDIA MANAGER

  Vollatillia Management Agency · 2021 — 2022
  Handled multiple client accounts, organizing workflows, tasks, and project deadlines. Maintained effective communication with clients and team members to ensure timely project completion. Developed processes aimed at improving overall workflow efficiency.

• CUSTOMER SERVICE REPRESENTATIVE

  Majorel Philippines · 2020 — 2021
  Addressed customer inquiries and service requests across different communication channels. Maintained accurate records of customer interactions and followed up on concerns to ensure timely resolution, contributing to a high customer satisfaction rating.

• REAL ESTATE VIRTUAL ASSISTANT

  MKT REAL DEALS · 2019 — 2020
  Managed property listings on platforms such as Zillow, Realtor.com, and Redfin. Maintained accurate property records and coordinated communication with real estate agents. Supported administrative, marketing, and lead generation efforts while ensuring deadlines were met.

• Bachelor of Science in Electronics & Computer Engineering

  AMA Computer College · — — 2022