Joel A.
Senior Software Documentation Technical Writer
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Joel A. is a highly experienced Technical Writer and AI Trainer with over a decade of expertise creating detailed internal and customer-facing documentation across the automotive software, SaaS, and blockchain industries. With hands-on roles at companies such as BlockCerts Blockchain, Ezvid, Trilogy, and Denso TEN Solutions, Joel A. has crafted and managed technical content using platforms like RoboHelp, Google Workspace, and Figma, and delivered training manuals, product descriptions, and help articles tailored to both global corporate environments and fast-evolving technology sectors. He has contributed to the development and evaluation of AI models for Tagalog and Japanese content, leveraging proficiency in proofreading and translation. Joel A.'s collaborations span teams in North America, Europe, and Asia, reflecting his versatile impact on software documentation and AI content quality initiatives.
Experience
AI Trainer for Filipino (Tagalog) Writers/Speakers
Alignerr · 2024 — PresentAssessed AI-generated Tagalog content in terms of accuracy, brevity, and grammar, and reviewed Tagalog writing produced by contributors. Created original Tagalog material based on provided prompts, applied subject-matter knowledge to refine AI model accuracy, and managed scheduling according to project deadlines.AI Trainer for Japanese Writers
Remotasks · 2023 — 2024Contributed to Artificial Intelligence algorithm training through task-based processes, evaluating and ranking AI-produced Japanese language content for quality and validity. Collaborated with Task Support Managers and peers across multiple countries to maintain consistent standards and enhance training methods.Technical Writer
BlockCerts Blockchain · 2021 — 2024Worked with a distributed team from various regions to maintain the documentation system utilizing HelpNDoc, AsciiDoc, MS Office, Adobe RoboHelp, Google Workspace, SnagIt, Figma, and Grammarly. Contributed to internal and external documentation with management of content relevant to BlockCerts DApps.Technical Writer
Ezvid, Inc. · 2020 — 2021Researched Amazon product listings to compose compliant product descriptions and video scripts for text-to-speech software. Addressed content discrepancies and communicated software bugs in alignment with company writing guidelines.Technical Documentation Writer
Trilogy · 2018 — 2019Partnered with team members and subject matter experts located globally, attending peer meetings and contributing to customer-facing and internal knowledge base content. Analyzed software products, clarified technical concepts, and assisted in knowledge base maintenance using Zendesk.Technical Writer and System Engineer
Valeo Japan Co., Ltd. · 2015 — 2018Executed white box testing for ultrasonic sensors in collaboration with Toyota Motor Corp., and prepared documentation for software tools. Authored and edited software materials for both clients and team members.Freelance Document Translator and Proofreader
Amplexor (formerly Sajan) · 2006 — PresentTranslated technical documents between Japanese and English as well as English and Tagalog on a project basis, and managed negotiations for translation and proofreading assignments.Technical Writer and Software Development Engineer
Denso TEN Solutions · 2001 — 2005Created QA form templates and established file naming standards for technical documents related to software testing projects. Conducted both white box and black box tests for MMW radar software, and took part in design/code reviews with supervisors and team members.Curriculum Developer and IT Instructor
Systems Technology Institute (STI) · 2000 — 2001Collaborated with IT instructors to develop and revise curriculum outlines, and taught a range of computer-related subjects including Data Structures, File Organization, Database Programming, C Programming, Basic Computer Concepts, and Internet Programming (HTML/CSS/JavaScript).
Skills & Expertise
Education
- BS Computer ScienceTomas Claudio Memorial College · — — 2000
- Associate in Computer ScienceSTI College Ortigas · — — 1997