John P.

John Paul M., a freshly graduated IT professional from José Rizal University, has built a robust technical foundation through an extensive internship at The Manila Hotel's MIS-EDP Department. With specialization in enterprise-level network infrastructure, hardware diagnostics, and systems maintenance, John Paul adeptly resolved complex technical issues within high-standard corporate environments. During his internship, he completed 486 hours through a strategic weekly rotation, auditing and managing network configurations across 16 floors to ensure secure and reliable connectivity. His responsibilities included maintaining critical IT infrastructure, such as IDF closets and site-wide security systems, and troubleshooting hardware failures to minimize downtime. With demonstrated proficiency in VLAN configuration and network auditing, he provisioned and deployed workstations, significantly reducing recovery time for departmental PCs, enhancing operational efficiency across luxury and mid-scale hotel properties.