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John V. — Mid-Level Account Manager from Philippines

John V.

Mid-Level Account Manager

Philippines 2-3 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Vincent F. has built a robust career across property management, digital content creation, and client engagement. As a Property Manager for Stonebridge Condominium Association in Madison, USA, he directed workflows for a 301-unit portfolio using Rentvine and Asana, maintaining a 95% tenant satisfaction rate. His adept use of Google Workspace facilitated a 98% on-time response rate for over 40 daily inquiries. At Make up By Jay-ay Villanueva, Vincent reduced scheduling conflicts to zero during peak wedding seasons while managing VIP client portfolios and driving studio contracts. As a Freelance Digital Content Creator with Canva, he enhanced digital footprints for small businesses, achieved a 20% increase in social media engagement, and developed over 50 custom graphics. Furthermore, his leadership as a Peer Engagement Organizer at Central Philippine University fostered community wellness and engagement among 500+ students.

Experience

  • Property Manager

    Stonebridge Condominium Association · 2026 — 2026
    Oversaw operational workflows for a 301-unit residential portfolio, employing Rentvine and Asana to achieve a 95% tenant satisfaction rating. Handled client communication through Google Workspace, addressing over 40 tenant and owner inquiries daily with a 98% on-time response rate. Enhanced maintenance dispatch processes via Property Meld, monitoring more than 120 service requests monthly to minimize unit downtime by 15%. Organized digital records and standard operating procedures using Notion and NotebookLM, boosting internal data retrieval efficiency by 25%.

  • Account Manager

    Make up By Jay-ay Villanueva · 2023 — 2025
    Managed calendar operations for Jay-Ay Villanueva and senior artists, focusing on wedding season bookings through Google Calendar to eliminate scheduling conflicts. Facilitated client communications through email and social media platforms while achieving a 98% on-time response rate for bridal bookings. Acted as the main liaison for over 100 VIP clients, organizing beauty service agreements and consultations. Ensured the accuracy of administrative records and systems, maintaining 100% data integrity across client profiles and financial logs. Adjusted appointment schedules in response to varying inquiry levels to enhance artist availability and improve workflow efficiency by 15%.

  • Freelance Digital Content Creator

    Canva · 2022 — 2025
    Developed and produced visual branding materials using Canva, creating over 50 custom digital graphics that met various marketing goals. Streamlined design processes for local brands and coffee shops, leading to a 20% increase in their digital presence and social media engagement. Generated impactful publication materials and promotional items, resulting in a 15% uplift in audience reach for digital campaigns. Handled multiple client accounts simultaneously while ensuring timely delivery and high-quality revisions with a 100% on-time completion rate. Created structured asset management workflows to organize creative files, reducing design-to-delivery times by 25%.

  • Peer Engagement Organizer & Speaker

    Central Philippine University · 2023 — 2024
    Led peer engagement programs and mental health initiatives for a university student community of over 500, promoting open communication and resilience. Presented keynote motivational speeches and facilitated discussions, resulting in a 30% rise in student participation in wellness forums. Managed logistics and strategic planning for campus events, ensuring on-time execution of complex schedules. Collaborated with fellow student organizers to create effective presentation materials, enhancing resource allocation and reducing operational bottlenecks.

  • Pageant Q and A Coach

    Make up By Jay-ay Villanueva · 2023 — Present
    Managed communication coaching for prominent clients, aiming to enhance public speaking performance scores by 25%. Developed interview preparation strategies that led to a 100% success rate for clients reaching final selection rounds. Evaluated presentation delivery and offered structured feedback to refine client messaging for high-pressure environments.

Skills & Expertise

Appointment Setter (Real Estate)PharmaceuticalLead GenerationSalesAccount ManagementREI tools (PropStream, BatchLeads)

Education

  • Bachelor of Science in Psychology
    Central Philippine University