JOMAR M.
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Jomar M. D. is currently a Turnover Coordinator at SM Development Corp., beginning his tenure there in November 2023. Responsible for ensuring smooth turnover processes, he actively coordinates with teams to verify the readiness of accounts. Utilizing his proficiency in Quality Assurance Turnover Portal (QTOP) and Microsoft Dynamics 365 & CRM 2015, Jomar manages project tracking and client interactions efficiently. He updates the Buyers List through the Document Imaging System (DIS) to maintain accurate monitoring. A Bachelor of Science in Computer Science graduate from Cavite State University, Jomar also excels in the Microsoft Office Suite, aiding him in preparing comprehensive turnover reports and analytics. He plays a crucial role as a primary contact for stakeholders, addressing escalations and ensuring timely project resolution.
Experience
Turnover Coordinator
SM Development Corp. · 2023 — PresentFacilitates the turnover process by collecting qualified accounts from relevant teams and ensuring all criteria are fulfilled. Monitors project statuses in QTOP while coordinating with teams to guarantee unit readiness for turnover. Provides direct customer support, addressing client inquiries and facilitating communication throughout the turnover process. Manages escalations from internal stakeholders, endorsing issues for timely resolution. Tracks client interactions using CRM/D365, ensuring accessibility of updates for internal teams. Prepares turnover reports with an emphasis on accuracy and timeliness, while proactively monitoring the readiness of units until acceptance.
Skills & Expertise
Education
- Bachelor of Science in Computer ScienceCavite State University – Main Campus · 2019 — 2023