Joselito P.

Joselito P., based in the Philippines, is a seasoned professional with over a decade of experience in the fields of customer service, sales, team leadership, and business operations. Currently a Team Lead at iQor, he effectively drives his team toward operational excellence and key performance indicators while resolving escalations and collaborating with management for workflow improvements. His proficiency in CRM management is well demonstrated through his use of GoHighLevel (GHL) for business process automation, enhancing client relations, lead generation, and overall business growth. At Sprout Financial, he excelled as a B2B Collections Specialist, negotiating payment arrangements and ensuring compliance. With a strong sales background at Telstra International Philippines Inc., Joselito has been recognized in the Top Sellers Club and awarded Employee of the Year. His technical competencies also span funnel and landing page creation, email and SMS automation, and pipeline management, making him a vital asset in optimizing service delivery and client experiences.