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Joy B. — Mid-Level Virtual Assistant and Cold Caller from Philippines

Joy B.

Mid-Level Virtual Assistant and Cold Caller

Philippines 6+ years
Open to offersNew to Platform
Languages
English
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About

Joy A. is a dedicated Virtual Assistant with over six years of experience specializing in administrative support, lead generation, and cold calling. Her expertise spans several industries, including real estate, IT, BPO, healthcare, and property management. At Remodel Masters, she contributed as a Business Development Coordinator, engaging in prospect research, managing a CRM, and executing email outreach campaigns. Currently, Joy serves as a Real Estate Cold Caller for an Australian-based agency, focusing on prospect qualification and CRM maintenance. She further honed her skills in managing client and partner communications and scheduling in her roles with REDM Tile & Slab and as a versatile virtual assistant. Joy's proficiency with tools such as Apollo, Keap, ZoomInfo, Salesforce, and Hubspot underscores her capability to handle complex data management and enhance client relations. Her background also includes administrative responsibilities and account management at Serin West Tagaytay Condominium Corporation, showcasing her organizational acumen and financial oversight skills.

Experience

  • Business Development Coordinator

    Remodel Masters - Construction Company · 2025 — 2026
    Assisted the Business Development team in prospecting, executing cold calls, and scheduling appointments for new commercial construction projects. Conducted research on target businesses using Instant Data Scraper on Google Maps, Apollo, and ZoomInfo. Maintained and updated the CRM by tracking leads, contacts, and opportunities. Supported email outreach campaigns to generate and nurture leads. Additionally, contributed to marketing initiatives, including event promotion on social media.

  • Real Estate Cold Caller

    Part-time - Australian Based Real Estate Agency · 2026 — Present
    Conducted outbound calls to both buyers and sellers, providing insights on property status. Qualified prospects and gathered essential information regarding buyer preferences, budgets, and timelines. Identified opportunities for buyer agency and property management services while maintaining CRM records and Google Sheets, upholding professional communication standards.

  • Virtual Assistant | Cold Caller | Appointment Setter

    REDM Tile & Slab · 2026 — 2026
    Performed cold calls to general contractors, potential clients, and business partners. Engaged in communication with clients and partners through phone, email, and messaging platforms. Scheduled calls, meetings, and appointments, while assisting in marketing efforts and lead generation. Updated contact lists and maintained lead databases, alongside providing administrative and operational support.

  • Cold Caller | Data Entry Specialist

    Part-time – IT Company · 2024 — 2025
    Conducted outbound calls targeting decision-makers to introduce services and qualify potential prospects. Handled warm leads and follow-up communications while verifying company information via websites, LinkedIn, and online tools. Ensured accuracy in datasets through thorough cleaning and organization, identifying key contacts such as CEOs and IT personnel for lead generation.

  • Administrative Assistant / Account Payable

    Serin West Tagaytay Condominium Corporation · 2022 — 2024
    Oversaw daily activities among different departments including Security, Housekeeping, Maintenance, and Administration. Managed accounts payable functions, reimbursements, and petty cash, as well as preparing liquidation reports. Coordinated executive calendars, meetings, and travel arrangements, while assisting in the renewal of contracts and ensuring timely processing of relevant documentation.

  • Front Desk Officer

    Serin West Tagaytay Condominium Corporation · 2021 — 2022
    Greeted and assisted residents, tenants, and visitors at the front desk. Managed incoming calls, responded to emails, and processed permits and guest registrations. Worked with support staff to uphold lobby and reception area standards, ensuring smooth front desk operations and an excellent experience for residents.

  • Information and Admitting Staff

    Asia Medic Family Hospital · 2018 — 2019
    Provided assistance to patients, visitors, and staff at the reception and admission desk. Managed inquiries related to hospital services, admissions, and room assignments. Recorded and tracked patient admissions and discharges in the General Admission Logbook while coordinating with medical staff to facilitate smooth patient admissions.

  • Telemarketer – Australian Account

    Teleperformance · 2016 — 2016
    Executed outbound call campaigns to Australian customers, promoting various products and services. Addressed sales inquiries while generating leads and scheduling appointments for sales teams. Consistently achieved daily call and conversion targets, delivering quality customer service and establishing rapport with clients to foster repeat business.

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