Joyce A.
Senior Leasing Assistant
Open to offersNew to PlatformAbout
Joyce Ann N. is a results-driven Senior Leasing Assistant with over 11 years of expertise in administration, client coordination, and data management, currently serving at Robinsons Land Corporation. She has established a proficiency in using SAP systems for contract processing, record management, and reporting. Joyce Ann is adept at handling high-volume tenant inquiries, preparing and managing contracts, and delivering exceptional customer service. Her role involves maintaining tenant records, preparing sales reports, and ensuring high occupancy rates through efficient tenant communications and issue resolution. Previously, she contributed as an Administrative Assistant, where she managed emails, reports, and documentation processes. Joyce Ann holds a Bachelor of Science in Business Administration from Filamer Christian University, majoring in Financial Management, and is fluent in English and Tagalog. She is seeking to leverage her extensive experience in a Virtual Assistant role to support business operations in a remote environment.
Experience
Senior Leasing Assistant
ROBINSONS LAND CORPORATION · 2017 — PresentHandled tenant communications, addressing inquiries and concerns to ensure high levels of customer satisfaction. Processed lease contracts, renewals, and related documentation accurately. Updated and maintained tenant records in SAP to ensure data integrity. Collaborated with multiple departments to resolve tenant issues effectively. Prepared sales reports and monitored leasing performance, while supporting event coordination and tenant onboarding processes.Administrative Assistant
ROBINSONS LAND CORPORATION · 2015 — 2017Provided support for management and the operations team through various administrative and clerical tasks. Oversaw email management, report preparation, billing, and documentation processes. Assisted with business permit processing and event coordination, while maintaining organized filing systems and tracking expenses.Office Clerk
STALLION SECURITY AGENCY INC. · 2014 — 2015Managed billing, reporting, and scheduling for security personnel. Processed payments, cash advances, and liquidated expenses. Supported administrative tasks alongside customer service responsibilities.On the Job Trainee
DEVELOPMENT BANK OF THE PHILIPPINES (DBP) · 2013 — 2014Handled incoming customer calls and professionally responded to inquiries. Assisted at the front desk and supported the New Account Department. Conducted cash counting and basic financial record checks while maintaining electronic and hard copy filing systems for efficient record keeping. Provided general administrative support, including mailing, scanning, faxing, and copying tasks.
Skills & Expertise
Education
- Bachelor of Science in Business AdministrationFilamer Christian University · 2011 — 2014
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