Juan C.

Oversaw AWS infrastructure including EC2, S3, CloudFront, Route 53, ELB/ALB, RDS, IAM, and EFS for a healthcare SaaS platform serving over 20 medical specialty sites. Developed and sustained the complete static deployment pipeline from WordPress development to CloudFront. Created Bash orchestration scripts for automated static site publishing, including job systems and structured logging. Conducted DNS migration from a legacy datacenter to AWS Route 53, configuring DKIM, SPF, and DMARC records for various client domains. Transitioned log storage from NFS to Amazon EFS, resolving misconfigured mount targets across availability zones. Designed a bulk NPI data import pipeline into HubSpot using Python, integrating with the lakeb2b and Swordfish APIs. Administered multi-site WordPress environments by managing tasks such as cloning, database migrations, and using WP-CLI and plugins. Engaged in advanced troubleshooting for SSL/TLS chain issues, DNS failures, ELB node health, and CloudFront origin mismatches. Established and maintained the N8N automation environment for Marketing workflows.

Managed Linux infrastructure and employed script automation using a standardized in-house Bash framework. Developed data injection pipelines utilizing SQLLDR on Oracle and constructed Tableau dashboards for the business intelligence teams. Gained experience with AWS, Azure, and Docker in an enterprise-scale hosting setting.

Supervised critical servers for a medical imaging provider, ensuring optimal performance and high availability. Implemented a patient management software while facilitating integration with third-party billing providers. Streamlined maintenance tasks through automation and managed both IT budget planning and personnel contracting.

Provided front-line technical support, including ticket categorization and tracking for a medical software company. Acquired deep knowledge of the technical stack, involving imPACS, DICOM standards, virtualization, Linux, PostgreSQL, PowerShell, and SQLite. Contributed to internal software development through insights gained from support interactions.